Effective from 19th July, our Edinburgh office at 16 - 20 Castle Street, Edinburgh, EH2 3AT, will be temporarily closed as we are in the process of relocating. During this period, there will be no staff at this office.

Please be assured that it is business as usual. You can continue to contact your solicitor by phone or email for any assistance or to discuss your case. We appreciate your understanding and are committed to ensuring that our services remain uninterrupted during this transition.

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What happens if you are injured while visiting a business? Do the health and safety rules still apply to you? Will you be entitled to make a claim for compensation?

The answer is "yes", even if you are not employed in the workplace where the incident occurred, if the injury is in some way attributable to the negligence of an employer or manager or that workplace, you may be able to claim compensation on the relevant employer's liability insurance policy.

The law is on your side

Health and safety legislation does not only protect employees, but extends that protection to people who may be visiting business premises rather than working there.

This means that employers and, if different, the person in control of a business premises, must consider the risks that could be faced by anyone entering those premises – whether workers, customers, visitors, suppliers or contractors.

They must do all that is reasonably practicable to minimise the risks and ensure that everyone visiting the premises is aware of them and how to deal with them.

Failure to comply with these requirements could leave the employer and controller facing a Health and Safety Executive prosecution – as well as a compensation claim from the injured visitor.

Claim compensation for injuries sustained in a workplace

If you have been involved in an accident that was not your fault, contact our specialist personal injury claim lawyers today on 0800 0891331. We will assess your claim and help you receive the compensation you deserve on a No Win No Fee basis.

Legal services for 5 1177
Based on 2023 reviews
Excellent
5/5
5 / 5

Would recommend

Natalie was very supportive and informative from taking on my case to it being finalised. Clear communication, advice and regular contact.

Amanda
2 November 2024
5 / 5

Hard work paid off

After having my case turned down by another company I turned to thompsons hoping that they would take on my case. They did and now after a long time we have had the result we wanted. I cannot thank Joel and the rest of the team that worked on my case enough, they are a credit to thompsons. They supported me continuously throughout and always gave me good information regarding how the case was going and next steps etc.

James allen
25 October 2024
5 / 5

Fantastic

Natalie has been amazing from start to finish. Very informative throughout the process, explaining things to ensure I always understood the process. Met with other employees who were professional and so friendly, making me feel at ease. I felt valued at all times. Would recommend 100%.

Amanda
17 October 2024
5 / 5

Very good advice and explanation of detail for my case

Excellent explanation of my case and very good advice

Jorge silva
4 October 2024
5 / 5

Guidance and Support

Robert Cranston and his team were very helpful and providing me with clarity and support throughout the whole process. I wasn't sure at first on the process and was anxious as never been in a position like that before. Robert eased fears and was extremely helpful from beginning to end. Thank you

Matthew Weir
20 August 2024
5 / 5

Great guidance and support

Robert and his team have provided really great support and guidance over what has been an almost 5 year process. Having never been in this situation before I wouldn’t have known what to expect or what was reasonable but I have had support each step of the way. Should I have to go through something like this again I would hope to be allocated the same team. Thank you!

Penny Thompson
8 August 2024
5 / 5

Excellent service

I found the whole team of Joel Very helpful and pleasant helpled through my claim explaining everything clearly as we went along Will definitely recommend them to anyone

John turner
25 July 2024
5 / 5

Professional service

Michael handled what was a very complex and long drawn out case with the utmost care and professionalism. He worked tirelessly to negotiate a sizeable settlement and ensured I was kept up-to-date throughout the process plus explained all the legal jargon clearly. Michael was always very polite and kind whenever we spoke and answered all questions and queries with such care. Michael truly is an asset to Thompsons and I would thoroughly recommend him to others.

Rebecca
26 June 2024
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