Effective from 19th July, our Edinburgh office at 16 - 20 Castle Street, Edinburgh, EH2 3AT, will be temporarily closed as we are in the process of relocating. During this period, there will be no staff at this office.

Please be assured that it is business as usual. You can continue to contact your solicitor by phone or email for any assistance or to discuss your case. We appreciate your understanding and are committed to ensuring that our services remain uninterrupted during this transition.

Rights and Obligations of those Visiting a Workplace

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Health and safety legislation does not only protect employees, but extends to protect people who are visiting business premises rather than working there. People visiting workplaces have a right to be safe while on those premises and may be entitled to compensation if they are injured, through no fault of their own, during that visit.

What the law says

There are a number of UK laws in place to help keep employees, visitors, contractors, maintenance workers and the general public safe in work premises.

For instance:

  • Management of Health and Safety at Work Regulations 1999
  • Provision and Use of Work Equipment Regulations 1998
  • Manual Handling Operations Regulations 1992
  • Workplace (Health, Safety and Welfare) Regulations 1992
  • Personal Protective Equipment at Work Regulations 1992
  • Health and Safety (Display Screen Equipment) Regulations 1992

The law requires that employers and owners of premises properly assess the risks faced by their employees, but also those which may be relevant to customers, suppliers, visitors, partners, and any other persons who might come into contact with or be affected by their business activities.

Taking care of yourself and foreseeable risk

As with employees, people visiting a business premises do have some responsibilities for their own safety; they are under a duty to take care of their own health and safety and must not undertake any reckless actions that might put themselves or someone else at risk.

Visitors must be informed of any site or premises safety rules and will be under a duty to comply with them. If given health and safety equipment, such as protective clothing, they must make use of it properly.

In short, if the chances of an accident are reasonably foreseeable, then a member of the public might not necessarily have grounds to claim compensation if one occurs and they had not taken proper precautions.

For example, if signage at the entrance to a building site requires visitors/workers to wear a hard hat, then it is reasonable to expect there to be a danger of falling items or a risk of collision with low hanging equipment etc. If a visitor chooses not to wear a hard hat, they will have put themselves at risk of injury.

Have you been injured while visiting a workplace

If you have suffered personal injury while visiting, delivering to or working on a site or premises, and the incident was not your fault, the work accident solicitors at Thompsons Scotland could help you.

We can quickly ascertain the eligibility of your claim and will advise you of the likelihood of success.

Start your compensation claim now.

Call us on 0800 0891331 for no win no fee help and advice.

Legal services for 5 1177
Based on 1996 reviews
Excellent
5/5
5 / 5

Guidance and Support

Robert Cranston and his team were very helpful and providing me with clarity and support throughout the whole process. I wasn't sure at first on the process and was anxious as never been in a position like that before. Robert eased fears and was extremely helpful from beginning to end. Thank you

Matthew Weir
20 August 2024
5 / 5

Great guidance and support

Robert and his team have provided really great support and guidance over what has been an almost 5 year process. Having never been in this situation before I wouldn’t have known what to expect or what was reasonable but I have had support each step of the way. Should I have to go through something like this again I would hope to be allocated the same team. Thank you!

Penny Thompson
8 August 2024
5 / 5

Excellent service

I found the whole team of Joel Very helpful and pleasant helpled through my claim explaining everything clearly as we went along Will definitely recommend them to anyone

John turner
25 July 2024
5 / 5

Professional service

Michael handled what was a very complex and long drawn out case with the utmost care and professionalism. He worked tirelessly to negotiate a sizeable settlement and ensured I was kept up-to-date throughout the process plus explained all the legal jargon clearly. Michael was always very polite and kind whenever we spoke and answered all questions and queries with such care. Michael truly is an asset to Thompsons and I would thoroughly recommend him to others.

Rebecca
26 June 2024
5 / 5

claim

Robert help get me get a settlement for my injury at work, he did this in a very professional way and managed to get me the best settlement for my case.

Anonymous
18 May 2024
5 / 5

Robert Cranston and Team

Having been appointed Robert Cranston and Thompsons Solicitors through my union (Unite), I was pleased initially by his great manners and positive attitude to what I though would be a mundane and relatively small job for him. I really wasn't expecting much from the whole experience. I couldn't have been more wrong. Robert gave me sound advice on what to expect, what time frame could be involved, and how many outside agencies could eventually take part in my case. He advised me to go ahead with legal action when I was really unsure as to whether there was any point in pursuing anything. Robert and his team involved a doctor, an employment expert, a pensions expert and even a psychiatrist to work on my case. This all took time and between Robert, and his team, I was kept fully informed and reassured about how things were going. My case was eventually settled at the pre trial meeting and I was given very sound advice as everything progressed towards that point. Ken and then Leo came on side to assist and provide advice with my case in the later stages, and along with Kath, Lyn and Yvonne, all working in the background, everything ended well into the evening at pre trial. Robert was always there for me. Questions were dealt with as I thought of them and I was reassured every time we spoke that I was being very well advised and cared for. Now that it's over, and I have time to reflect, I cannot fault Thompsons Solicitors in any way. I've been looked after since day one. My outcome, having been left with an amputation after an incident at work on another site, has far exceeded anything I could have initially imagined. It will help me and my wife to get on with our lives, which will of course never be as they previously were. I can wholly recommend Thompsons to look after anyone in need of a solicitor. Thank you Robert and the whole team ( Leo, Ken, Kath, Lyn and Yvonne). You've changed our future in the most positive way. With kind regards and best wishes.. Alan

Alan
27 March 2024
5 / 5

Work accident clain

After an accident at work I was promoted by my Union to pursue a claim for compensation

Thomas Duncan
11 March 2024
5 / 5

Excellent Result

First of all I would like to thank Thompson’s for the sterling job they did for compensation in the fight against FDC after an accident at work in 2019. Especially Robert Cranston who kept me updated at every step. He also explained legal format that was beyond my comprehension. Robert succeeded in securing a comfortable financial gain which I am very grateful for.

Anonymous
7 March 2024
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