Whiplash Compensation Claims

Claim Now

To ensure we give you the most tailored advice regarding your data breach enquiry, we kindly request that you complete our specialised enquiry form. You can access the form
by clicking on the following button: Click here

Click here to return to the previous window
Free whiplash compensation claims advice on a No Win No Fee basis


Whiplash is the non-specific umbrella term often attributed to all sorts of neck and spinal injuries incurred in low and high impact accidents.

It is synonymous with car accidents and the associated compensation claims, with some people thinking it is little more than a case of mild neck pain.

However, whiplash, or rather the hyperextension and hyperflexion of high level bones in the neck and the spinal cord, can be extremely serious.

At Thompsons Solicitors we understand there is much more to whiplash injury than just making a claim – there can be hours of pain and suffering, difficult periods of rehabilitation and, in some cases, the realisation that pre-accident functionality will never return.

So, you have been involved in a car accident; a relatively minor accident in which no-one was seriously hurt, but there was damage to your vehicle and you have suffered a serious jolt.

Your doctor says you have suffered soft tissue damage to your cervical spine. In other words, you are in quite a bit of pain and you are finding it hard to move your neck and shoulders. You have suffered a whiplash injury.

You have phoned your insurer and explained the circumstances of the incident. The insurance claim for damage to your car is underway.

But what about the time you will have to take off work? What about the cost of taxis to help you get about because you can't drive at the moment? The car accident wasn't your fault, the other driver drove into the back of your car…

This is where Thompsons' personal injury solicitors in Scotland can help.

Follow these steps to make a whiplash injury compensation claim

  • Always go to see a doctor as soon as you are aware of the symptoms of whiplash
  • Call Thompsons whiplash compensation solicitors in Scotland to discuss making a claim
  • Keep a note of your on-going pain and symptoms
  • Rest and relax, knowing your claim is in hand and Thompsons are working to help you receive the maximum compensation possible for your injuries
  • Keep a note of the days you are off work and any expenses you incur as a direct result of your whiplash injury
  • Thompsons may contact you or visit you at home to discuss the accident and your recovery. We will keep you informed of the progress of your claim
  • In most cases, you won't have to do anything else - just get better
  • Thompsons will make sure you receive your compensation once the claim has been settled with the other driver's insurers
  • You can receive the treatment you need to help you get well and you won't be out of pocket for any expenses you have incurred

Do you want to speak to a solicitor about making a claim?

We know that some people find making a claim following a minor car accident difficult because they have read in the press that whiplash injury claimants are part of the compensation culture and it's a bad thing.

Here at Thompsons we know that neck injury following a road traffic accident can be distressing and debilitating. We believe wholeheartedly that if you have suffered as a result of someone else's negligence or recklessness then you deserve to be compensated for your losses. It's as simple as that.

Call Thompsons Scotland today or use the contact buttons at the bottom right-hand side of this page to get your whiplash injury compensation claim underway.

Whiplash Medical Information

The first thing you should do if you believe you are suffering from a whiplash injury is visit a GP or an Accident and Emergency department at a local hospital.

The impact of even a relatively low-speed car accident can cause your neck and cervical spine to move in such a way that ligaments and tendons, as well as muscle tissue, are damaged.

How does a whiplash injury happen?

Cervical neck injury following impact has become known as whiplash injury due to the ‘whipping' movement of the head back and forth as the body responds to the forces exerted upon it.

In most car accidents, an impact causes the body to be pushed either forward, backwards or sideways and this results in a rapid, unexpected movement of the head. The neck is forcefully extended or flexed beyond its normal limits and this hyperextension and hyperflexion can cause damage to neck tissue.

In most cases, whiplash injury is medically described as an acute sprain which will heal well within a few weeks or months. But if ligaments and tendons tear or break, the symptoms can be far more severe.

Symptoms of whiplash

NHS UK lists the following as symptoms of whiplash:

  • headaches
  • neckpain and tenderness
  • shoulder pain
  • arm pain
  • spasms
  • neck stiffness and reduced mobility

Rarer symptoms include:

  • dizziness;
  • pins and needles;
  • some cognitive disruption

Don't try to self-diagnose following an accident, always go to see a medical practitioner who will be able to diagnose your condition fully and advise you on the best course of treatment.

Plus, in the event that symptoms develop and you wish to make a claim for compensation your medical notes could form an important part of the case.

Less common symptoms

Always see your doctor if any of the following symptoms persist after an accident:

  • lower back pain
  • numbness and paraesthesia (pins and needles) in the hands and arms
  • muscle spasms
  • tiredness
  • vertigo – a spinning sensation while sitting/standing still
  • dizziness
  • amnesia (memory loss)
  • poor concentration
  • irritability

Persistent headaches and emotional symptoms, such as depression and anxiety, along with pain, dizziness and paraesthesia could be an indication that you are suffering from chronic, or long-term, whiplash. Seek advice from your doctor about the best way to get help with your condition.

How long does whiplash last?

NHS UK says that recovery time for whiplash is difficult to predict.In most cases symptoms will resolve within a matter of weeks or months. In the most severe cases they may last for longer than a year.

Treatment of whiplash

In most cases whiplash neck injuries are self-limiting – they will get better on their own. However, you might need to take a few days off work to rest and to keep hospital appointments in the future. For some people, especially those in very active or physical jobs, you may be unable to return to normal duties for some months.

Health practitioners suggest the following treatment for mild to moderate whiplash:

  • keep you neck and upper body mobile by doing some gentle exercise
  • don't wear a neck brace or collar as this will hinder movement and could prolong the healing time
  • take painkillers (analgesics) to relieve aching and soreness – your doctor will prescribe the most appropriate, but, generally, over-the-counter medicines will be adequate
  • for persistent aches and pains and chronic (long-term) whiplash physiotherapy may be recommended

Always visit a health practitioner if you are suffering pain and discomfort after an accident.

If you want to speak to a solicitor about how your whiplash neck injury has affected your life and your ability to work, contact us today using the green buttons at the bottom right-hand side of this page.

Whiplash Compensation Amounts

Compensation calculatorThe whiplash settlement you are likely to receive will be dependent on a number of factors. The Judicial Studies Board provides guidelines to personal injury solicitors, courts and insurers for specific injuries, but the amount of award will also be affected by actual losses (e.g. loss of income) following an injury.

Factors affecting the amount of damages include:

  • liability (whether you were adjudged to be in any way at fault)
  • health and lifestyle prior to and following the incident (if the injury stops you from carrying out an activity you used to do prior to the accident, you may be compensated)
  • length of time to full recovery
  • pain and suffering
  • psychiatric effects following the accident

What is the average payout for whiplash injury?

Average settlements for whiplash vary depending on the severity of injury. Minor whiplash is payable with sums of between several hundred pounds and up to £1,860. More serious whiplash injuries can receive in excess of £10,000. Every whiplash claim is different so it is not always helpful to think in terms of averages.

How much do you get for whiplash injury

The amount of money you get for whiplash depends on the severity of your injury and whether you might be deemed partially liable for your injury. Milder injuries typically receive £2,000 £3,000 compensation and more severe injuries as much as £30,000.

Soft tissue damage – whiplash injury

The national guidelines regarding compensation for soft tissue damage are as follows:

  • Minor neck injury (iii) – where full recovery occurs within three months – compensation amount: a few hundred pounds up to £1,860
  • Minor neck injury(ii) – where full recovery occurs between three months and a year – compensation amount: from £1,860 up to £3,300
  • Minor neck injury(I) – where full recovery occurs between a period of approximately one to two years – compensation amount: around £3,300 up to £6,000
  • Moderate neck injury (iii) – where soft tissue injuries have healed within several months/years, but the injury remains vulnerable to further trauma and the healing has been protracted. Exacerbation of previous injury over a shorter length of time typically less than five years – compensation amount: around £6,000 to £10,450
  • Moderate neck injury (ii) – where soft tissue damage or wrenching-type injuries have occurred; also disc lesions causing cervical spondylosis, limitation of movement, pain and stiffness. Also exacerbation of previous injury (as before) – compensation amount: around £10,450 to £19,000
  • Moderate neck injury (I) – where fractures and dislocations within the neck and cervical spine result in immediate symptoms which may require treatment such as spinal fusion. Includes soft tissue damage which permanently limits function or renders the patient vulnerable to further trauma – compensation amount: around £19,000 to £29,250

If you have suffered severe neck/spinal injury, or additional injuries, such as chest and back damage or broken bones, each of these injuries will be assessed using specific guidelines. However, further injuries will generally mean greater compensation amounts, particularly if pain and suffering continues after any soft tissue damage has healed.

To chat with an advisor call 0800 0891 331 or to fill in an online claim form, please use the green buttons located at the bottom right-hand side of this page and our expert compensation lawyers will help get your whiplash injury claim started.

Types of Accident and the Whiplash Injuries they Cause

Whiplash is the ‘whipping' movement of the head when a body suffers an impact. We generally think of whiplash injury as occurring in a rear-end shunt car accident, but there are a variety of circumstances in which a person can suffer the hyperextension and hyperflexion of the neck and cervical spine which leads to damage of the intervertebral discs, tendons and ligaments commonly known as whiplash injury.

The severity of the injury will largely depend on the type of accident that caused it, and health professionals now have a better idea of the effects a whiplash injury can have on the victim thanks to medical research.

Car accidents

Rear-end crashes

These are the type of incidents in which whiplash injuries most commonly occur. When a car travelling at relatively slow to moderate speed - 15 mph or above - hits a stationary vehicle from behind, there is potential for soft tissue damage to occur in occupants of the stationary vehicle. Studies show that when there is little or no damage to the vehicles involved the likelihood of injury to occupants is low.

In a collision, an occupant of a stationary or slow moving vehicle will have unexpected forces exerted on their bodies and this will cause their head to be thrown backwards. This is quickly followed by the head being thrown forwards, often the chin connects with the chest and then the head returns to normal position. These violent and forceful movements are typically beyond the normal experience for most individuals and the soft tissues of the neck and cervical spine are damaged.

Head-on crashes

A head-on crash typically occurs when one car leaves its carriageway, either in an overtaking manoeuvre or as a result of swerving to avoid an obstacle. Such accidents generally occur at greater speeds than in rear-end shunt type accidents and often result in injuries more serious than mere soft-tissue damage.

Any head-on impact at low speed may cause a similar injury to a rear-end impact, but the neck is hyperflexed (forward movement) first and then hyperextended (backward movement). Similar damage may occur in a head-on crash to that which is suffered in a rear-end crash, but is often more severe and especially so if the vehicles were travelling at high speed.

Any degree of hyperflexion following impact may cause the intervertebral discs of the cervical spine to be pushed back and bulge. Central and lateral disc bulges, and subsequent herniation of the discs, may press on the spinal cord and/or spinal nerves causing pain numbness and/or weakness in one or both of the accident victim's arms.

Side swipes

Side swipe incidents will once again cause a certain amount of abnormal movement in the cervical spine. The level of soft tissue damage will be dependent on the speeds involved in the collision.

Single vehicle crashes

Single vehicle crashes, where one vehicle collides with another road user or street furniture, have the potential to cause whiplash injury. However, the likelihood of being able to make a claim lessens if there is no third party liability involved.

Falls – trips and slips

Whiplash injuries can occur in a slipping or tripping accident, such as in a public building or retail outlet. When a person slips or trips their impact with another object can result in similar soft tissue damage to tendons and ligaments as experienced in a car accident. The movement of the head and neck is similar and the pain and discomfort comparable.

Sports injuries

The acceleration/deceleration forces associated with whiplash from a car accident can also be experienced in many sporting scenarios, particularly in contact sports such as rugby and American football.

If the injury was caused as result of another party's negligence or recklessness, then it may be possible to make a claim for whiplash compensation from whichever sporting body is responsible for maintaining safe play. However, within competitive sports, a certain amount of impact and exertion of forces is foreseeable and making a successful claim can be difficult.

Medical research

Many health professionals agree that whiplash is hard to diagnose and, in certain cases, it has been suggested that many car accident victims make up their injuries purely so they can make a claim for compensation.

However, studies carried out in the name of car accident research have plainly revealed the toll that even a low speed impact can have on a human body and this is why medical practitioners must take the whiplash phenomenon seriously.

The National Centre for Biotechnology Information (USA), the US National Library of Medicine and the National Institute of Health (USA) have published, via the Pain Research and Management journal, a whiplash injury study entitled "Chronic neck pain and whiplash: A case-control study of the relationship between acute whiplash injuries and chronic neck pain". It concludes that injuries resulting from motor vehicle accidents contribute significantly to the number of people in the US who suffer from chronic spine pain. The authors felt their study helped to clarify several ambiguities regarding whiplash and could lead to a better understanding of the epidemiology of the condition. The researchers concluded that more research is required.

In an article published in 2002 in the British Columbia Medical Journal, Gunter P Siegmund, PHD, PEng discussed "The biomechanics of whiplash injury". Dr Siegmund concluded that whiplash injury has proved to be a difficult injury to study because of the general poor understanding of its pathoanatomy (nature of the injury - its causes, processes, development, and consequences). He states that while facet joints have now been identified as a site of chronic pain for many whiplash injury patients, and kinematic and kinetic response data has been collected regarding a possible mechanical explanation for whiplash injury, more testing is required to better understand the etiology (set of causes or manner of causation) of whiplash injury so that better medical care can be provided.

What medical researchers agree upon

Many doctors and healthcare professionals agree that whiplash injury requires more research before we can fully understand why a seemingly minor injury type can cause long term chronic pain in some accident victims.

What we are sure of, as personal injury solicitors, is that if you have been injured in a car accident and are suffering from pain and loss of income through no fault of your own then you are entitled to make a claim for whiplash injury compensation.

And to find out how much compensation you might receive, please click here.

Who will be dealing with your whiplash injury claim?

Sometimes it's the little things that are important and when you pick up the phone or receive an email response to an enquiry it's nice to be able to put a face to person you are conversing with.

Here at Thompsons Solicitors in Scotland we have a dedicated team of professionals who work with victims of road traffic accidents to ensure they receive the best possible and most appropriate care and compensation package.

From those with the most serious injuries to whiplash injury victims, our team offers the same level of dedication and commitment to each case and each client.

Whiplash accident claims at Thompsons

Here is a selection of the team members who may help you through the whiplash injury claims process. They are all specialists in road traffic accidents and are dedicated to ensuring you receive the highest quality of care and legal representation.

David Adams – Solicitor – Road Traffic Accident team.

Alan Calderwood - Solicitor - Road Traffic Accident Team.

Janine Slaven - Solicitor - Road Traffic Accident team.

Scott Dryburgh – Legal Executive – Road Traffic Accident team.

Kerry Donaldson – Legal Executive – Road Traffic Accident team.

Whiplash injury compensation claims made easy

At Thompsons in Scotland we only ever work for claimants, so we know your worries inside and out. Call us today to discuss your circumstances and we will be able to explain our services and how we can help you. You will be under to no obligation to proceed and the call is free from most phones.

What happens next with your claim?

So, you have been involved in a car accident; a relatively minor accident in which no-one was seriously hurt, but there was damage to your vehicle and you have suffered a serious jolt.

Your doctor says you have suffered soft tissue damage to your cervical spine. In other words, you are in quite a bit of pain and you are finding it hard to move your neck and shoulders. You have suffered a whiplash injury.

You have phoned your insurer and explained the circumstances of the incident. The insurance claim for damage to your car is underway.

But what about the time you will have to take off work? What about the cost of taxis to help you get about because you can't drive at the moment? The car accident wasn't your fault, the other driver drove into the back of your car…

This is where Thompsons' personal injury solicitors in Scotland can help.

Do you want to speak to a solicitor about making a claim?

We know that some people find making a claim following a minor car accident difficult because they have read in the press that whiplash injury claimants are part of the compensation culture and it's a bad thing.

Here at Thompsons we know that neck injury following a road traffic accident can be distressing and debilitating. We believe wholeheartedly that if you have suffered as a result of someone else's negligence or recklessness then you deserve to be compensated for your losses. It's as simple as that.

Call Thompsons Scotland today or use the contact buttons at the bottom right-hand side of this page to get your whiplash injury compensation claim underway.

We can help!

Medical information

If you are suffering pain, tenderness, or loss of movement in your neck following a car accident (or any accident which caused bodily impact), you may be suffering from a whiplash injury.

From mild stiffness to chronic anxiety and depression, symptoms of whiplash injury can take time to develop. They may heal on their own or need long-term treatment. Here’s what you should do if you feel you may be suffering from ‘whiplash’.

Compensation amounts

If your whiplash neck injury was caused by a third party and the accident could have been avoided you may be able to make a claim for compensation.

Acute sprains of the neck and lower back can be debilitating and may require several weeks of rest and rehabilitation. Thompsons Solicitors have helped a large number of claimants receive compensation amounts, from a few hundred pounds to tens of thousands of pounds.

The amount of compensation you may be able to claim will be dependent on the level of injury you have sustained and the financial losses you have incurred.

Types of accident and the whiplash injuries they cause

We typically think of whiplash injury occurring when a car is hit from behind, but the movement associated with cervical neck injury can occur in any impact and from any direction.

From a low velocity rear shunt in a traffic jam to a work-related impact from moving machinery, whiplash accidents can have mild to severe consequences and cause a variety of symptoms.

Medical research

From conflicting theories on how to diagnose whiplash injury to the most up-to-date methodology for treatment, and how to prevent whiplash in the first place – neck braces to head restraints, we bring you all the whiplash information you could ever need.

Whiplash glossary

Whether you need to know where your cervical spine is located or the meaning of the term Whiplash Associated Disorders, Thompsons has put together a glossary of terms relating to whiplash and whiplash injury.

Acute sprains of the neck and lower back can be debilitating and may require several weeks of rest and rehabilitation. Thompsons Solicitors have helped a large number of claimants receive compensation amounts, from a few hundred pounds to tens of thousands of pounds.

Using plain English, we cover all the jargon you are likely to hear if yowu have been involved in a whiplash accident.

Useful resources

Thompsons has gathered together some of the most up-to-date and useful resources for our clients and website-users.

From lists of registered chiropractors in Scotland and the rest of the UK to reviews of the safest cars, we bring you quality, authoritative advice and information on whiplash-related topics.

The claim process

From being involved in an accident to receiving a cheque, making a claim for compensation may seem daunting, but Thompsons’ whiplash solicitors in Scotland are here to help.

If you have suffered a neck injury following an accident which was not your fault our handy infographic and articles can explain all you need to know about what happens next.

Who will deal with your claim?

Thompsons' personal injury solicitors in Scotland are among the top in their field, we can be at your side following a whiplash injury if you wish to make a claim.

See which Thompsons whiplash claim specialist could be helping you to claim compensation today.

Injured through no fault of your own?
Call us on
To see how much you could claim
Compensation Specialists
Our offices and meeting places
Talk to Thompsons
Claim Now