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Shopping is big business in the UK. According to recent Government figures, 2.77 million people work in the retail sector, in firms of all shapes and sizes.

If you are one of them, then your employer is legally required to protect your health, safety and welfare. If he does not, and you are injured as a result, your employer could face prosecution for breaching health and safety rules, and you could be entitled to claim compensation for your injuries.

The most common hazards faced by shop workers include:

  • Slips and trips
  • Lifting heavy objects
  • Falling objects
  • Defective equipment
  • Dangerous machinery
  • Work-related violence

Risks like these should be identified by your employer and measures put in place to reduce them as much as possible.

The risk assessment should also identify the hazards faced by customers and other people, such as suppliers, who are visiting the shop premises. These third parties may also have a claim against the retailer if they are injured through no fault of their own while in the shop.

Shop Worker Injury Claims

If you are thinking about making a compensation claim for a workplace injury, watch out for the time limits - you only have 3 years from the date of your accident in which to make the claim. 

Thompsons Solicitors can help. We are a firm of multi-award winning no win no fee compensation lawyers with the experience to help you get the maximum possible compensation in the shortest possible time. 

Injured through no fault of your own? Call us on 0800 0891 331 to see how much you could claim.

Legal services for Accident At Work 5 1177
Based on 2232 reviews
Excellent
5/5
5 / 5

The very best of the best

First class and flawless experience, kept informed every step of the way, feeling secure and comfortable and confident in the knowledge that I had the best solicitor and firm to protect me and get what I deserved.

James McCarthy
6 October 2026
5 / 5

Forever the best of the best

My solicitor Alix, was absolutely flawless and a consummate professional from the first moment, polite professionalism all the way, I was kept up to date with everything that was going on from start to finish, second time I have asked Thompsons solicitors for help and full success on both counts, absolutely different class and a cut above as was Alix, to say thank you so much doesn’t sum it up.

James McCarthy
2 October 2026
5 / 5

Work claim

Great experience through out my case. Was kept upto date and well informed in all matters and and changes that had been made. Very respectful a easy to communicate with

Anonymous
1 October 2026
5 / 5

Brilliant team

Couldn’t have a better person for the claim always helped in every way possible and and answered any questions asked at any time

Aaron
1 October 2026
5 / 5

Personal injury claim

Easy to deal with , kept up to date with all matters relating to claim

William McLean
1 October 2026
5 / 5

Excellent Outcome

Alix, Robert and the team supported me through my personal injury case. Kept me up to date right till the end.

Fiona Lumsden
1 October 2026
5 / 5

Professional from start to finish.

I was really happy with Shannon dealing with my case communication was excellent from start to finish. Would definitely use Shannon and this company in the future if needed to do so. Thanks again Linda

Linda Thomson
30 September 2026
5 / 5

Outstanding Service – Efficient, Honest, and Highly Professional! ⭐⭐⭐⭐⭐

I cannot thank Rhaea Clark at Thompsons Solicitors enough for her incredible support with my personal injury claim. She handled my case on a No Win, No Fee basis, and what really stood out to me was her absolute transparency regarding fees. The billing structure was completely clear from day one, giving me total peace of mind that there would be no hidden surprises. From start to finish, the entire process was seamless. I was kept updated every step of the way, and the entire claim was resolved much quicker than I ever expected. If you need a personal injury solicitor who is efficient, honest, and delivers fantastic results, I highly recommend Rhaea Clark. Thank you for making a stressful situation so easy!

Michelle
29 September 2026
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