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Shopping is big business in the UK. According to recent Government figures, 2.77 million people work in the retail sector, in firms of all shapes and sizes.

If you are one of them, then your employer is legally required to protect your health, safety and welfare. If he does not, and you are injured as a result, your employer could face prosecution for breaching health and safety rules, and you could be entitled to claim compensation for your injuries.

The most common hazards faced by shop workers include:

  • Slips and trips
  • Lifting heavy objects
  • Falling objects
  • Defective equipment
  • Dangerous machinery
  • Work-related violence

Risks like these should be identified by your employer and measures put in place to reduce them as much as possible.

The risk assessment should also identify the hazards faced by customers and other people, such as suppliers, who are visiting the shop premises. These third parties may also have a claim against the retailer if they are injured through no fault of their own while in the shop.

Shop Worker Injury Claims

If you are thinking about making a compensation claim for a workplace injury, watch out for the time limits - you only have 3 years from the date of your accident in which to make the claim. 

Thompsons Solicitors can help. We are a firm of multi-award winning no win no fee compensation lawyers with the experience to help you get the maximum possible compensation in the shortest possible time. 

Injured through no fault of your own? Call us on 0800 0891 331 to see how much you could claim.

Legal services for Accident At Work 5 1177
Based on 2232 reviews
Excellent
5/5
5 / 5

Compensation claim

Very professional and with excellent communication.

Anonymous
31 August 2026
5 / 5

Excellent Service

I cant rate Thompsons Scotland highly enough. The service I received was impeccable. Many thanks to Karen Shand, she was very professional, answered all my questions and kept me updated as my claim progressed. Thompsons Scotland are very fortunate to have Karen represent them.

Tom
25 August 2026
5 / 5

Work injury

Smooth process and Caitlyn Thomas kept me well informed throughout. Good end result.

Anonymous
24 August 2026
5 / 5

Would recommend Alix at Thompsons

Had a great experience with Alix at Thompsons solicitors. Alix was very attentive and had great communication throughout the whole journey

Rebecca Moore
22 August 2026
5 / 5

Highly Professional

I had a very positive experience with Thompsons in dealing with my personal injury claim. Derek McLean dealt with my case and I am very grateful to him in securing my compensation. A special thank you to Karen Shand who provided supportive communication throughout.

Jim
20 August 2026
5 / 5

Thompson Solicitors Review

Professional from start to finish. Referred me to the appropriate professionals to inform my Case. Provided advice to enable me to settle my Case. Advice seemed fair and reasonable. I was not put under any pressure at any time.

Anonymous
19 August 2026
5 / 5

Scott Schoneville reviews for magdalena

Great help and very professional, highly recommended.

Scott Schoneville
19 August 2026
5 / 5

Work compensation claim

When i first heard from susan, she was very proffesional and understanding to the position i was regarding my claim. Susans communication and work ethic shows in every email and phone call made to myself, the timeline from start to finish was alot quicker than i expected, having someone like susan and her work ethic handed with the task will make a massive difference to any individuals claim. I only have praise and respect for susan and what she brings to her job daily, no negative comments from me I only hope that thompsons realises what kind of proffesional and hard working person susan is and what she brings to that team

Scott r
18 August 2026
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