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Shopping is big business in the UK. According to recent Government figures, 2.77 million people work in the retail sector, in firms of all shapes and sizes.

If you are one of them, then your employer is legally required to protect your health, safety and welfare. If he does not, and you are injured as a result, your employer could face prosecution for breaching health and safety rules, and you could be entitled to claim compensation for your injuries.

The most common hazards faced by shop workers include:

  • Slips and trips
  • Lifting heavy objects
  • Falling objects
  • Defective equipment
  • Dangerous machinery
  • Work-related violence

Risks like these should be identified by your employer and measures put in place to reduce them as much as possible.

The risk assessment should also identify the hazards faced by customers and other people, such as suppliers, who are visiting the shop premises. These third parties may also have a claim against the retailer if they are injured through no fault of their own while in the shop.

Shop Worker Injury Claims

If you are thinking about making a compensation claim for a workplace injury, watch out for the time limits - you only have 3 years from the date of your accident in which to make the claim. 

Thompsons Solicitors can help. We are a firm of multi-award winning no win no fee compensation lawyers with the experience to help you get the maximum possible compensation in the shortest possible time. 

Injured through no fault of your own? Call us on 0800 0891 331 to see how much you could claim.

Legal services for Accident At Work 5 1177
Based on 2232 reviews
Excellent
5/5
5 / 5

Team

Very professional team, helpful and knowledgeable.

Olegs
15 January 2026
5 / 5

FIRST CLASS SERVICE

Absolutely delighted with the outcome of my case & with the work & support Meghan & the rest of the team has put into my case. She was very professional, honest & a great cummunicator. I was kept fully informed of everything with honesty & compassion. I would recommend Meghan & Thompsons Solicitors every time.

JOHN MCGOWAN
24 December 2025
5 / 5

Injury claim

I would, without hesitation, recommend Alix Stewart and her associates to handle any further business on my behalf in the future. All were pleasantly helpful.

Marion Lamb
23 December 2025
5 / 5

Helpful

Solicitor talked me through the process and answered my many questions and queries.

Anonymous
17 December 2025
5 / 5

Outstanding service

I have had nothing but excellent service, compassion and understanding. Explanation at every turn.

Karl Maguire
10 December 2025
5 / 5

Personal injury case

Aisha was a brilliant solicitor for my case. She was very kind and polite, she successfully obtained a settlement and she kept the process as stress free as she could in this type of situation. She listened and alleviated any worries I had. If I could and needed to, I would definitely recommend Aisha to any friends and family.

Beth
9 December 2025
5 / 5

Review

Lovely experience, Charlotte always great at responding and answering my questions.

Madeline Dillon
4 December 2025
5 / 5

Unison Dumfries

Very kind and helpful. Always available for advice , considerate polite , a professional and rewarding experience

John Rielly
3 December 2025
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