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Car accident Information for Families

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Road traffic accidents can have devastating effects with far-reaching consequences, not only for the accident victim, but also for their family. 

If your loved one has been involved in a car accident as a:

  • driver, 
  • passenger,
  • motorbike rider,
  • cyclist,
  • bus or coach passenger
  • pedestrian

And if the accident was caused by another person, then it is their legal right to claim compensation to cover pain and suffering, lost income and other expenses.

What injuries can occur with a car accident?

Car accidents cause injuries which vary in severity, from minor whiplash, which takes just a few weeks to heal, up to serious brain and spinal injuries, which have catastrophic, life-changing effects. And, sadly, many car accidents prove fatal.

If your family member has been injured or killed in a car accident caused by the negligence of another party, then you have a legal right to seek justice. Thompsons are dedicated to helping you make a car accident claim in Scotland and our personal injury solicitors are amongst the most successful in Scotland.

Why should we make a claim?

Making a claim for compensation following a car accident is not just about money – after all, for those with more serious injuries, a damages award cannot turn the clock back. However, for anyone who has been involved in a car accident, making a compensation claim can have a number of benefits:

  • By making a claim for compensation, Thompsons car accident solicitors in Scotland will ensure that your damages award covers all your pain and suffering while also allowing for all lost income, including overtime and bonuses and, if you are unable to go back to work, the loss of future income as well.
  • If you need specialist medical and rehabilitation therapies following a car accident, the NHS can't offer some of the treatments and equipment available privately.
  • When appropriate, a compensation claim can cover the cost of private treatment and specialist equipment not available on the NHS. It also means you can potentially gain access to treatment more quickly than on the NHS.

If you choose not to make a claim but cannot go back to work following your accident, Statutory Sick Pay offers a limited level of payment and is only available for 28 weeks.

If you are still suffering the effects of an accident and are not fit to return to work when this time period ends, you could find yourself either returning to work before you should and struggling to carry out your required tasks, or you won't be able to return to work at all and you will not be paid.

Who actually pays the compensation?

Sometimes we hear clients, especially those in more minor accidents, say they don't think the other party will be able to afford to pay compensation, so why should they bother making a claim.

It is never the driver who pays compensation. Generally, the driver's insurer will be responsible for settling a claim, and if the driver of the other vehicle was working at the time of the accident, it will be the employer's insurer who pays out in a personal injury claim.

If the other driver was not insured or the accident was a hit-and-run and the driver cannot be traced, the Motor Insurers' Bureau (MIB) runs a scheme so that people injured by uninsured and untraceable drivers can gain access to compensation. (There are strict time limits in MIB claims, so talk to Thompsons as soon as you can in these circumstances.)

How do we claim on a family member’s behalf?

  • If the accident victim has full mental capacity and is physically able, they must make the claim themselves (with a compensation lawyer if they wish). Friends and family can assist in practical ways, such as transport to meetings and support with the process.
  • If the case goes to court and the claimant is not fit enough to attend, a doctor's certificate will be required.
  • If a family member has died following a car accident, a dependent can make a claim. The claim must be brought within three years of the death or within three years of the date of the accident.
  • If a family member no longer has mental capacity, the limitation period is interrupted from when capacity was lost. Cases can still be pursued outside the usual three-year limit, but legal advice should be sought as early as possible.

David Adams
Partner

"If it's somebody who's incapacitated i.e. someone who maybe is suffering from a dementia or Alzheimer's type condition, or somebody who just doesn't have capacity for whatever other reason. It would be the person who holds the power of attorney or the guardianship order who would be the person we would deal with." – David Adams

The time following a serious car accident will be extremely traumatic for the family, and Thompsons is committed to working with the family as sensitively as possible while ensuring the family's rights are maintained and justice is sought. When someone dies or loses mental capacity as a result of a road traffic accident, we will be at your side to help you through the legalities of making a claim on behalf of your loved one.

Can I bring a claim for my child?

  • If the child is under 16 years of age, you can act as their legal guardian in a compensation claim.
  • However, if you were responsible for the incident you cannot act as their legal guardian. Another third party will need to be appointed.

Talk to Thompsons today and we will be able to advise you on how to make a compensation claim for a child injured in a road traffic accident.

Can we claim if the injury happened abroad?

If the accident happened abroad it is important to act quickly as certain countries have shorter limitation periods. Cases can be raised in Scotland, but it is important to get personal injury claim advice as soon as possible.

For more information please click through to our Foreign and Travel Claims section.

How can Thompsons help our family?

Thompsons is one of Scotland's leading personal injury firms with a dedicated team of car accident solicitors helping claimants get the most comprehensive package of compensation in the shortest time possible. You can read about some of our successful road accident claims here.

We pride ourselves on always working for individuals (the claimants) and never for businesses and insurance companies (the defendants) and provide access to justice by offering a No Win No Fee package that protects claimants from legal fees should they lose their case.

You can talk to us today about your loved one's circumstances following a road traffic accident by calling 0800 0891 331 so that we can help you help them understand the benefits of making a claim. Or for more information about making a compensation claim, our road accident FAQs page answers the most common queries we hear.

Frequently Asked Questions

The driver does not pay personally; claims are usually met by the driver’s insurer (or the employer’s insurer if they were working). The MIB can cover uninsured or untraced drivers.

Generally three years from the accident or death. For children, the clock starts at 16; capacity loss can pause the limit. MIB claims have strict, shorter limits.

Yes. A parent or appointed adult can act for a child under 16. If a loved one lacks capacity, a representative can pursue the case with early specialist advice.

 

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Jordan and others kept me up to date with every update on my claim progressing and were clear when explaining the process. I was never in the dark with how far along things were. Great communication both through phone calls and email.

Michael G
11 November 2025
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Claim against Personal Injury - Thompson, Sjhone

Knowledgeable, Clear, Proactive and understanding approach from Thompsons initially, was only made better by great service, communication and attentiveness throughout the case. I received what I was promised they were going to pursue as a minimum, in just 8 months.

Sjhone Thompson
6 October 2025
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Eileen anthony
22 September 2025
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Very easy to deal with. I had no idea what to do but they kept me right all the way. Thank you.

Anonymous
25 August 2025
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Traffic accident claim

I had an accident and had Thompson solicitors represent me on my claim. They were professional through out keeping me updated on everything. Would recommend them to anyone who has the misfortune to have an accident claim. Thank you.

Paul Williams
12 August 2025
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Car accident claim

Had a nice experience with this company took a while but was sorted 👌 the people who delt with me had a lot of patience as I am not very good with emails was looked after very well thank you x

Elizabeth
28 July 2025
5 / 5

Excellent service, above and beyond

It all began with a freak cycling accident on my way to work one oct morning in 2023, unbeknown to me was the cause of the accident was a pothole in the road , I have been cycling for 20years plus and had never experienced an incident like this, but needless to say that when I contacted Nicola at Thompsons she was willing to listen and filled me with confidence, subsequently the defendant settled today with what I can only describe as a generous offer , thank you Nicola

James Mcmurray
11 July 2025
5 / 5

Excellent Professional Service

I have been dealing with Scarlett Small who has been excellent throughout the whole process. SHe has answered all questions promptly, given advice where required and guided me through the whole process. She has been thoroughly professional, explaining any jargon etc and fully explaining the process at each stage. I would highly recommend her and Thompsons Solicitors.

Tom
19 June 2025
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