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Road Traffic Passenger Accident Claims

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Car accidents can often have serious consequences for those involved. Depending on the severity of the accident, some drivers may suffer:

But whichever end of the spectrum your injuries fall, if you are a driver and you are involved in an accident which was caused by the fault of another individual then you should be entitled to compensation.

How do I make a compensation claim?

Even if you feel you may have been partially responsible for the accident, you should not let this put you off making a claim. The law places a heavy burden on drivers who neglect the safety of other road users. Only if the other party can prove, with evidence, that your actions were the result of negligence will you be required to split the liability.

This means that whilst you may not get the full value of your claim you may be entitled to a proportion, but achieving a settlement will involve negotiations with the insurance company or companies involved.

And you can rest assured that Thompsons will do everything in our power to make sure you get the fair amount of compensation that is owed to you, and, when appropriate, will seek interim payments while the claim is still being settled so you can get on the road to recovery as soon as possible.  After all, some car accident claims can take years to settle, and waiting this long for treatment is simply not an option for some people.

What if I need to claim against a friend or family member?

When you have been a passenger in a vehicle involved in an accident then you will most certainly be able to claim compensation from the insurers of the responsible party.

This is most likely to be either of the drivers. In the case that the person responsible for the accident was the driver of the vehicle you were in, then it's likely they could be a friend or family member. While claiming against a loved one can be a very difficult decision to make , remember that as long as they are fully insured, it will be their insurer who defends the claim and ultimately pays out.

David Adams
Partner
Partner

"It ought not to be looked upon as a personal action against an individual. It might well be on paper, but in reality it is the insurers who are the pay masters in the case, and that's why the driver holds a policy of insurance." 

For detailed answers to any other concerns you may have regarding making a road accident claim, you can consult our car accident compensation claim FAQ section.

What is the first step I should take?

Unfortunately, compensation can't turn the clock back, but it can help make it easier for you to adjust and move forward after an accident. That's why it's so important to make sure you get the full amount of compensation owed to you. An experienced lawyer from Thompsons can help you achieve this.

To have an initial free discussion with a specialist lawyer about your accident claim, contact Thompsons today on 0800 0891 331. We will provide you with clear, honest advice to help you decide on your best course of action.

Frequently Asked Questions

Even if you were partially responsible, you can still be entitled to a portion of the compensation. The final settlement may be negotiated with the insurance companies involved.

Yes, as a passenger, you will almost certainly be able to claim compensation from the insurer of the at-fault driver.

Yes. While it may be a difficult decision, the claim is made against their insurer, not them personally, as long as they are fully insured.

 

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Car accident injury claim

Jordan and others kept me up to date with every update on my claim progressing and were clear when explaining the process. I was never in the dark with how far along things were. Great communication both through phone calls and email.

Michael G
11 November 2025
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Claim against Personal Injury - Thompson, Sjhone

Knowledgeable, Clear, Proactive and understanding approach from Thompsons initially, was only made better by great service, communication and attentiveness throughout the case. I received what I was promised they were going to pursue as a minimum, in just 8 months.

Sjhone Thompson
6 October 2025
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Car crash

Thanks to thopsons this case has finally been settled due to the diligence of everyone concerned

Eileen anthony
22 September 2025
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Car crash compensation

Very easy to deal with. I had no idea what to do but they kept me right all the way. Thank you.

Anonymous
25 August 2025
5 / 5

Traffic accident claim

I had an accident and had Thompson solicitors represent me on my claim. They were professional through out keeping me updated on everything. Would recommend them to anyone who has the misfortune to have an accident claim. Thank you.

Paul Williams
12 August 2025
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Car accident claim

Had a nice experience with this company took a while but was sorted 👌 the people who delt with me had a lot of patience as I am not very good with emails was looked after very well thank you x

Elizabeth
28 July 2025
5 / 5

Excellent service, above and beyond

It all began with a freak cycling accident on my way to work one oct morning in 2023, unbeknown to me was the cause of the accident was a pothole in the road , I have been cycling for 20years plus and had never experienced an incident like this, but needless to say that when I contacted Nicola at Thompsons she was willing to listen and filled me with confidence, subsequently the defendant settled today with what I can only describe as a generous offer , thank you Nicola

James Mcmurray
11 July 2025
5 / 5

Excellent Professional Service

I have been dealing with Scarlett Small who has been excellent throughout the whole process. SHe has answered all questions promptly, given advice where required and guided me through the whole process. She has been thoroughly professional, explaining any jargon etc and fully explaining the process at each stage. I would highly recommend her and Thompsons Solicitors.

Tom
19 June 2025
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