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Car Accident Compensation Claims

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The immediate concern in the aftermath of an accident is always to take stock of the situation, make sure that everyone is okay, that no one is at risk of further harm, and to arrange medical care for those who need it.

What should I do if there has been a car accident?

There is much to be done before you can begin the process of exchanging insurance details and taking photographs. Most pertinently, you should do the following:

  • Stop your vehicle as soon as possible – it is illegal not to do so
  • Switch off the engine
  • Turn hazard lights on
  • Check to see if you or anyone else involved has sustained an injury
  • Call emergency services if anyone is hurt or if the road is blocked.

Should I call the police if there has been a car accident?

You should call the police if :

Whatever the case, you should ensure that you inform the police within 24 hours of the accident occurring.

What are further steps I should take after a car accident? 

Once this has been dealt with, there are a few practical things you can do to ensure that any necessary future insurance or car accident claim is as straightforward as possible.

Get the details of the other person, or people, involved, including:

  • vehicle registration number
  • name and address of the driver
  • driver's insurance details

You should also note down:

  • the name and address of any witnesses to the accident
  • the name of the road where the incident took place
  • the name of any police officers called and the station from where they attended
  • the accident date and time.

If you can, you should also take photographs of your damaged car as well as photographs of any other vehicles involved, as well as of your injuries and the car accident scene in general.

David Adams
Partner
Road Traffic Team
Partner
Road Traffic Team

"Any pictures of the damage that can speak to the veracity of the forces involved would be very important so that we can bat out any defenses as they come in when the case is initiated."

You’ll find some more useful information by clicking on the links below.

How can I claim compensation with Thompsons?

If you have been involved in a car accident, even if you are unsure whether you would be able to claim compensation, contact our No Win No Fee lawyers today on 0800 0891 331 and we can investigate matters for you.

Remember, you only have three years from the date of the accident to make a compensation claim.

Legal services for Car Accident 5 1177
Based on 2226 reviews
Excellent
5/5
5 / 5

Car accident injury claim

Jordan and others kept me up to date with every update on my claim progressing and were clear when explaining the process. I was never in the dark with how far along things were. Great communication both through phone calls and email.

Michael G
11 November 2025
5 / 5

Claim against Personal Injury - Thompson, Sjhone

Knowledgeable, Clear, Proactive and understanding approach from Thompsons initially, was only made better by great service, communication and attentiveness throughout the case. I received what I was promised they were going to pursue as a minimum, in just 8 months.

Sjhone Thompson
6 October 2025
5 / 5

Car crash

Thanks to thopsons this case has finally been settled due to the diligence of everyone concerned

Eileen anthony
22 September 2025
5 / 5

Car crash compensation

Very easy to deal with. I had no idea what to do but they kept me right all the way. Thank you.

Anonymous
25 August 2025
5 / 5

Traffic accident claim

I had an accident and had Thompson solicitors represent me on my claim. They were professional through out keeping me updated on everything. Would recommend them to anyone who has the misfortune to have an accident claim. Thank you.

Paul Williams
12 August 2025
5 / 5

Car accident claim

Had a nice experience with this company took a while but was sorted 👌 the people who delt with me had a lot of patience as I am not very good with emails was looked after very well thank you x

Elizabeth
28 July 2025
5 / 5

Excellent service, above and beyond

It all began with a freak cycling accident on my way to work one oct morning in 2023, unbeknown to me was the cause of the accident was a pothole in the road , I have been cycling for 20years plus and had never experienced an incident like this, but needless to say that when I contacted Nicola at Thompsons she was willing to listen and filled me with confidence, subsequently the defendant settled today with what I can only describe as a generous offer , thank you Nicola

James Mcmurray
11 July 2025
5 / 5

Excellent Professional Service

I have been dealing with Scarlett Small who has been excellent throughout the whole process. SHe has answered all questions promptly, given advice where required and guided me through the whole process. She has been thoroughly professional, explaining any jargon etc and fully explaining the process at each stage. I would highly recommend her and Thompsons Solicitors.

Tom
19 June 2025
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