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Pen and SignatureThere are a number of dangers in accepting an insurance company’s early stage offer of compensation for your injuries and losses. All too often, people who make this mistake fall victim to insurer opportunism and consequently lose out on their full entitlement to compensation. Instead it is important that you speak directly with a qualified, experienced and independent personal injury solicitor who can help you ensure the best and fullest possible settlement.

An offer of compensation made directly by an insurance company may be of a significantly lower value than the kind of settlement which an accident compensation solicitor might help you achieve; similarly it may fall some way below any compensation order that might be made by the relevant Scottish Court. Additionally, the offer may not include compensation for all losses sustained, including compensation for inconvenience, property damage and services provided by family members to name but a few.

Don't become liable for your employer's losses

If you took time off work as a result of the injuries you sustained in an accident that was not your employer's fault, your employer may be entitled to claim compensation for the sick pay they paid to you. Although this compensation is usually paid by the defendant's insurers, if you do not give your employers a chance to claim back sick pay before accepting an offer of compensation from an insurance company, you may become directly responsible for repaying the sick pay.

Prepare for all prognoses

Some insurance companies will offer you a reduced settlement in the aftermath of an accident in order to try to minimise the amount of compensation they have to pay. Early offers made by insurance companies are often accepted on a full and final basis; this means you cannot make an additional claim at a later stage should your injuries develop complications or unforeseen consequences that cause you to suffer more than you initially expected.  Avoid accepting these early stage settlements to ensure that the long-term prognosis of your injuries is fully accounted for. 

Give yourself time for advice and diagnosis following a car crash

If you have been involved in a car crash and sustained whiplash injury you may not be able to tell without a medical expert's advice whether your symptoms are going to last a week, a month, a year or more. Without specialist advice you may accept an offer of compensation that does not adequately reflect the extent of your injury, pain, suffering and losses. Don’t let an insurance company rush or pressure you in to accepting a low offer.

Case studies - it may not be too late

Even if you have accepted a low offer from an insurance company in the immediate aftermath of a road accident, Thompsons may still be able to help. We acted for a client who had accepted an offer of £500 compensation that she had received from the insurers by way of text message. In the circumstances of her case we were able to show that her acceptance of the offer was not legally valid. After obtaining medical evidence on behalf of our client confirming her injuries, we raised a Court action. The insurers later agreed to pay an additional £1,500 compensation.

In another case, Thompsons’ client received an offer of compensation of £1,346 from the third party insurance company four days after her accident. Soon afterwards she signed an acceptance form.  When her injuries persisted, she contacted us for help. Thompsons took matters up on her behalf on the grounds that the third party insurance company had acted improperly in the way they had made the offer to our client. Medical evidence of the injuries was obtained and a Court action was ultimately raised, following which the third party insurance company paid an additional £5,000 compensation. 

Help today for a brighter future

Thompsons is the largest personal injury firm in Scotland and can lend you all the authority and expertise you need to give you your case the best possible chance of a successful outcome. We win around 90% of the claims we taken on and each week secure around £1 million in compensation for our clients. Unlike an insurance company, we take steps to ensure we are fully abreast of every detail that is pertinent to your case.

Call our specialist accident compensation solicitors for free on 0800 0891 331 or complete the compensation claim form and we will assist you on a No Win No Fee basis which means there will be NO cost to you in the event that your claim is unsuccessful.

Legal services for Accident At Work 5 1177
Based on 2226 reviews
Excellent
5/5
5 / 5

Helpful

Solicitor talked me through the process and answered my many questions and queries.

Anonymous
17 December 2025
5 / 5

Outstanding service

I have had nothing but excellent service, compassion and understanding. Explanation at every turn.

Karl Maguire
10 December 2025
5 / 5

Personal injury case

Aisha was a brilliant solicitor for my case. She was very kind and polite, she successfully obtained a settlement and she kept the process as stress free as she could in this type of situation. She listened and alleviated any worries I had. If I could and needed to, I would definitely recommend Aisha to any friends and family.

Beth
9 December 2025
5 / 5

First and hopefully last experience on an injury claim

From my initial contact with Thompsons through to the satisfactory outcome of my claim I have been nothing but impressed by the clarity and professionalism of Jennifer and the team. Jennifer was able to set my expectations early as to both the process but more importantly the potential protracted timescales in making a claim and anticipated outcomes. it's very evident that a lot of detailed information gathering takes place in the background and detail of the circumstances and the impact of the claimant but also those directly impacted by in this case my incapacity. At every stage Jennifer kept me updated as to progress and the next steps. In summary I cant praise Jennifer and the team more highly.

Robert Swinney
4 December 2025
5 / 5

Review

Lovely experience, Charlotte always great at responding and answering my questions.

Madeline Dillon
4 December 2025
5 / 5

Unison Dumfries

Very kind and helpful. Always available for advice , considerate polite , a professional and rewarding experience

John Rielly
3 December 2025
5 / 5

Compensation claim

Absolute brilliant service from start to finish in case couldn't ask for better service

Wayne Adams
1 December 2025
5 / 5

Michael Mazzucco

I highly recommend Michael at Thomson’s solicitors. He was so supportive and knowledgeable about my claim. He guided me through all the steps of my claim through e-mails and phone calls. His expertise resulted in a successful claim.

Janice
28 November 2025
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