Effective from 19th July, our Edinburgh office at 16 - 20 Castle Street, Edinburgh, EH2 3AT, will be temporarily closed as we are in the process of relocating. During this period, there will be no staff at this office.

Please be assured that it is business as usual. You can continue to contact your solicitor by phone or email for any assistance or to discuss your case. We appreciate your understanding and are committed to ensuring that our services remain uninterrupted during this transition.

Changing Solicitors

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There are many reasons you might need to change solicitor. From difficulties presented by the firm's location or problems with the level of service to, in some cases, the lawyer going out of business. In short, if it is no longer possible for you to use the services of your firm or it has failed to meet your expectations, you may feel compelled to seek new legal advisors.

If this happens and you don't know what to do about your personal injury claim, employment action, or will or executry matter, Thompsons Solicitors can help. It is a straightforward process and we can help you make a smooth transition from lawyer to lawyer, even if the matter is at a relatively advanced stage of litigation.

Communication

Communication is essential in the solicitor-client relationship. It can be incredibly frustrating if your solicitor does not reliably return your calls or fails to update you on developments regarding your case – if there is a substantial communication breakdown it is reasonable that you might seek to end the relationship. You are not bound to remain with your solicitor and if he or she fails to uphold a basic level of professionalism, courtesy and respect, you have every right to look elsewhere for alternative legal representation.

Specialism

Not many people know that you don't need to stay with the solicitor nominated by your insurance company, but can pick one of your own. This may be particularly relevant if your insurance company has nominated a solicitor who has little or no experience in the area of law relevant to your case. For instance although a firm may handle minor whiplash and minor car accident claims, they may not have the experience to handle a complex medical negligence claim.

A specialist solicitor is best, and if you've been involved in an accident or suffered an industrial disease, it can only help to have a specialist on your side.

Thompsons, Scotland's leading firm

Our solicitors deal with all different types of accidents and industrial disease claims on a daily basis and are experts in what they do. We have specialists in many fields, including accident at work claims, asbestos claims, road accident claims, employment claims and more.

Start your compensation claim now. Or call us on 0800 0891 331 for help and advice on changing your solicitor. Representation is available on a no win, no fee basis.

Legal services for Accident At Work 5 1177
Based on 2076 reviews
Excellent
5/5
5 / 5

First class service and care

My experience was one of understanding, professionalism, caring and someone working hard for the very best outcome for my case, Thats exactly what she got me. Very grateful

Rosemary
11 February 2025
5 / 5

Wonderful Service From a Brilliant Solicitor!

Robert Cranston has been dealing with my dog bite claim for the last few years. He has worked tirelessly on my behalf - commissioning medico-legal reports, liaising repeatedly with the Sheriffs, sending many letters to the owner of the dog - which were never answered - and, most of all, his superb communication with myself. He has telephoned me on several occasions prior to this recent settlement of my claim - and sent me numerous in depth emails, updating me on action(s) taken. It must have been very challenging for Robert, as the dog's owner ignored all letters etc. It was a wonderful surprise when Robert telephoned me today, 10th February 2025, to let me know that I was to receive £15,000 for personal injury compensation. Robert is an asset to Thompsons Solicitors, and I would have no hesitation in recommending him to others. Thank you for everything, Robert. Many thanks and regards. Julie (Whitham)

Julie Whitham
10 February 2025
5 / 5

HAVS and carpal tunnel

I was very happy with the service I received and the outcome of my case.

Peter
22 January 2025
5 / 5

Excellent service

I am delighted with the outcome of my case. Robert took care of everything whilst ensuring I was kept up to date along the way. I would highly recommend Robert to anyone needing legal help. Thank you for your assistance during an incredibly stressful period of my life.

Anonymous
3 January 2025
5 / 5

Fantastic service

Thompsons, and particularly Corinne, were fantastic during my case. She was knowledgeable and personable and kept me updated throughout the process and had my best interests at heart. I highly recommend.

Graham
17 December 2024
5 / 5

Compensation

I found the company very professional, Honest and trustworthy

Sandra Holland
11 December 2024
5 / 5

Lawyers

Very adaptable people, always had my interest in mind and under everything I wanted despite the hard communication from my part as English isn’t my first language. Had many hurdles but they were by my side the whole way there.

Zita
7 December 2024
5 / 5

Hassle-free

Corinne made the process of making a claim very simple and hassle free. She was very professional and patient throughout. I would highly recommend both Thompsons and Corinne.

Georgina
5 December 2024
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