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Changing Solicitors

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There are many reasons you might need to change solicitor. From difficulties presented by the firm's location or problems with the level of service to, in some cases, the lawyer going out of business. In short, if it is no longer possible for you to use the services of your firm or it has failed to meet your expectations, you may feel compelled to seek new legal advisors.

If this happens and you don't know what to do about your personal injury claim, employment action, or will or executry matter, Thompsons Solicitors can help. It is a straightforward process and we can help you make a smooth transition from lawyer to lawyer, even if the matter is at a relatively advanced stage of litigation.

Communication

Communication is essential in the solicitor-client relationship. It can be incredibly frustrating if your solicitor does not reliably return your calls or fails to update you on developments regarding your case – if there is a substantial communication breakdown it is reasonable that you might seek to end the relationship. You are not bound to remain with your solicitor and if he or she fails to uphold a basic level of professionalism, courtesy and respect, you have every right to look elsewhere for alternative legal representation.

Specialism

Not many people know that you don't need to stay with the solicitor nominated by your insurance company, but can pick one of your own. This may be particularly relevant if your insurance company has nominated a solicitor who has little or no experience in the area of law relevant to your case. For instance although a firm may handle minor whiplash and minor car accident claims, they may not have the experience to handle a complex medical negligence claim.

A specialist solicitor is best, and if you've been involved in an accident or suffered an industrial disease, it can only help to have a specialist on your side.

Thompsons, Scotland's leading firm

Our solicitors deal with all different types of accidents and industrial disease claims on a daily basis and are experts in what they do. We have specialists in many fields, including accident at work claims, asbestos claims, road accident claims, employment claims and more.

Start your compensation claim now. Or call us on 0800 0891 331 for help and advice on changing your solicitor. Representation is available on a no win, no fee basis.

Legal services for Accident At Work 5 1177
Based on 2226 reviews
Excellent
5/5
5 / 5

Helpful

Solicitor talked me through the process and answered my many questions and queries.

Anonymous
17 December 2025
5 / 5

Outstanding service

I have had nothing but excellent service, compassion and understanding. Explanation at every turn.

Karl Maguire
10 December 2025
5 / 5

Personal injury case

Aisha was a brilliant solicitor for my case. She was very kind and polite, she successfully obtained a settlement and she kept the process as stress free as she could in this type of situation. She listened and alleviated any worries I had. If I could and needed to, I would definitely recommend Aisha to any friends and family.

Beth
9 December 2025
5 / 5

First and hopefully last experience on an injury claim

From my initial contact with Thompsons through to the satisfactory outcome of my claim I have been nothing but impressed by the clarity and professionalism of Jennifer and the team. Jennifer was able to set my expectations early as to both the process but more importantly the potential protracted timescales in making a claim and anticipated outcomes. it's very evident that a lot of detailed information gathering takes place in the background and detail of the circumstances and the impact of the claimant but also those directly impacted by in this case my incapacity. At every stage Jennifer kept me updated as to progress and the next steps. In summary I cant praise Jennifer and the team more highly.

Robert Swinney
4 December 2025
5 / 5

Review

Lovely experience, Charlotte always great at responding and answering my questions.

Madeline Dillon
4 December 2025
5 / 5

Unison Dumfries

Very kind and helpful. Always available for advice , considerate polite , a professional and rewarding experience

John Rielly
3 December 2025
5 / 5

Compensation claim

Absolute brilliant service from start to finish in case couldn't ask for better service

Wayne Adams
1 December 2025
5 / 5

Michael Mazzucco

I highly recommend Michael at Thomson’s solicitors. He was so supportive and knowledgeable about my claim. He guided me through all the steps of my claim through e-mails and phone calls. His expertise resulted in a successful claim.

Janice
28 November 2025
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