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Perhaps you are not happy with the solicitor your insurance company suggested? Maybe your usual solicitor doesn't seem to be on top of your personal injury claim? Or maybe the solicitor isn't keeping you up to date with the progress of your case?

No matter what stage your claim is at, it is possible to change solicitors if you are unhappy with the level of service you are receiving.

Talk to Thompsons about changing your solicitor

The process is a straightforward one: 

Step 1: Give us a call on 0800 0891 331 and explain your situation. Our No Win No Fee solicitors will investigate and advise you whether you have a good claim, and on the best way to proceed.

Step 2: If you decide you would like to instruct a Thompsons personal injury lawyer, we will ask you to sign a mandate, giving us authority to obtain your file and papers from your original solicitor.

Step 3: We will send the mandate to your original lawyer, and he will release the papers to us.

Step 4: We will then start work on your compensation claim.

Why choose Thompsons?

Our accident lawyers have successfully helped thousands of people recover damages for personal injury.

We are passionate about obtaining fair and reasonable compensation for our clients and will fight to secure the maximum compensation for you in the shortest possible time.

The initial advice is free and, if you decide to take things further, we have developed a complete No Win No Fee package to help you.

Start your compensation claim now. Call us on 0800 0891 331 for no win no fee help and advice.

Legal services for Accident At Work 5 1177
Based on 2226 reviews
Excellent
5/5
5 / 5

Helpful

Solicitor talked me through the process and answered my many questions and queries.

Anonymous
17 December 2025
5 / 5

Outstanding service

I have had nothing but excellent service, compassion and understanding. Explanation at every turn.

Karl Maguire
10 December 2025
5 / 5

Personal injury case

Aisha was a brilliant solicitor for my case. She was very kind and polite, she successfully obtained a settlement and she kept the process as stress free as she could in this type of situation. She listened and alleviated any worries I had. If I could and needed to, I would definitely recommend Aisha to any friends and family.

Beth
9 December 2025
5 / 5

First and hopefully last experience on an injury claim

From my initial contact with Thompsons through to the satisfactory outcome of my claim I have been nothing but impressed by the clarity and professionalism of Jennifer and the team. Jennifer was able to set my expectations early as to both the process but more importantly the potential protracted timescales in making a claim and anticipated outcomes. it's very evident that a lot of detailed information gathering takes place in the background and detail of the circumstances and the impact of the claimant but also those directly impacted by in this case my incapacity. At every stage Jennifer kept me updated as to progress and the next steps. In summary I cant praise Jennifer and the team more highly.

Robert Swinney
4 December 2025
5 / 5

Review

Lovely experience, Charlotte always great at responding and answering my questions.

Madeline Dillon
4 December 2025
5 / 5

Unison Dumfries

Very kind and helpful. Always available for advice , considerate polite , a professional and rewarding experience

John Rielly
3 December 2025
5 / 5

Compensation claim

Absolute brilliant service from start to finish in case couldn't ask for better service

Wayne Adams
1 December 2025
5 / 5

Michael Mazzucco

I highly recommend Michael at Thomson’s solicitors. He was so supportive and knowledgeable about my claim. He guided me through all the steps of my claim through e-mails and phone calls. His expertise resulted in a successful claim.

Janice
28 November 2025
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