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Perhaps you are not happy with the solicitor your insurance company suggested? Maybe your usual solicitor doesn't seem to be on top of your personal injury claim? Or maybe the solicitor isn't keeping you up to date with the progress of your case?

No matter what stage your claim is at, it is possible to change solicitors if you are unhappy with the level of service you are receiving.

 

Talk to Thompsons about changing your solicitor

The process is a straightforward one: 

Step 1: Give us a call on 0800 0891 331 and explain your situation. Our No Win No Fee solicitors will investigate and advise you whether you have a good claim, and on the best way to proceed.

Step 2: If you decide you would like to instruct a Thompsons personal injury lawyer, we will ask you to sign a mandate, giving us authority to obtain your file and papers from your original solicitor.

Step 3: We will send the mandate to your original lawyer, and he will release the papers to us.

Step 4: We will then start work on your compensation claim.

 

Why choose Thompsons?

Our accident lawyers have successfully helped thousands of people recover damages for personal injury.

We are passionate about obtaining fair and reasonable compensation for our clients and will fight to secure the maximum compensation for you in the shortest possible time.

The initial advice is free and, if you decide to take things further, we have developed a complete No Win No Fee package to help you.

Start your compensation claim now. Call us on 0800 0891 331 for no win no fee help and advice.

Legal services for Accident At Work 5 1177
Based on 2232 reviews
Excellent
5/5
5 / 5

Civil case

From start to finish the Team at Thompsons have been fantastic, very down to earth polite professional ladies, always made me feel at ease and very comfortable, Suzanne has been a great representative and won my case, for that i am truly grateful, anyone who gets the pleasure to work with her and her team will be in great hands, fantastic service and quick resolution, well done ladies,

Jacqueline
9 September 2026
5 / 5

Compensation claim

Very professional and with excellent communication.

Anonymous
31 August 2026
5 / 5

Bus accident

Very helpful and polite my experience was very good and easy on my part holly did everything for me

Anonymous
26 August 2026
5 / 5

Excellent Service

I cant rate Thompsons Scotland highly enough. The service I received was impeccable. Many thanks to Karen Shand, she was very professional, answered all my questions and kept me updated as my claim progressed. Thompsons Scotland are very fortunate to have Karen represent them.

Tom
25 August 2026
5 / 5

Work injury

Smooth process and Caitlyn Thomas kept me well informed throughout. Good end result.

Anonymous
24 August 2026
5 / 5

Would recommend Alix at Thompsons

Had a great experience with Alix at Thompsons solicitors. Alix was very attentive and had great communication throughout the whole journey

Rebecca Moore
22 August 2026
5 / 5

Highly Professional

I had a very positive experience with Thompsons in dealing with my personal injury claim. Derek McLean dealt with my case and I am very grateful to him in securing my compensation. A special thank you to Karen Shand who provided supportive communication throughout.

Jim
20 August 2026
5 / 5

Thompson Solicitors Review

Professional from start to finish. Referred me to the appropriate professionals to inform my Case. Provided advice to enable me to settle my Case. Advice seemed fair and reasonable. I was not put under any pressure at any time.

Anonymous
19 August 2026
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