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Road Traffic Passenger Accident Claims

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Car accidents can often have serious consequences for those involved. Depending on the severity of the accident, some drivers may suffer:

But whichever end of the spectrum your injuries fall, if you are a driver and you are involved in an accident which was caused by the fault of another individual then you should be entitled to compensation.

How do I make a compensation claim?

Even if you feel you may have been partially responsible for the accident, you should not let this put you off making a claim. The law places a heavy burden on drivers who neglect the safety of other road users. Only if the other party can prove, with evidence, that your actions were the result of negligence will you be required to split the liability.

This means that whilst you may not get the full value of your claim you may be entitled to a proportion, but achieving a settlement will involve negotiations with the insurance company or companies involved.

And you can rest assured that Thompsons will do everything in our power to make sure you get the fair amount of compensation that is owed to you, and, when appropriate, will seek interim payments while the claim is still being settled so you can get on the road to recovery as soon as possible.  After all, some car accident claims can take years to settle, and waiting this long for treatment is simply not an option for some people.

What if I need to claim against a friend or family member?

When you have been a passenger in a vehicle involved in an accident then you will most certainly be able to claim compensation from the insurers of the responsible party.

This is most likely to be either of the drivers. In the case that the person responsible for the accident was the driver of the vehicle you were in, then it's likely they could be a friend or family member. While claiming against a loved one can be a very difficult decision to make , remember that as long as they are fully insured, it will be their insurer who defends the claim and ultimately pays out.

David Adams
Equity Partner
Equity Partner

"It ought not to be looked upon as a personal action against an individual. It might well be on paper, but in reality it is the insurers who are the pay masters in the case, and that's why the driver holds a policy of insurance." 

For detailed answers to any other concerns you may have regarding making a road accident claim, you can consult our car accident compensation claim FAQ section.

What is the first step I should take?

Unfortunately, compensation can't turn the clock back, but it can help make it easier for you to adjust and move forward after an accident. That's why it's so important to make sure you get the full amount of compensation owed to you. An experienced lawyer from Thompsons can help you achieve this.

To have an initial free discussion with a specialist lawyer about your accident claim, contact Thompsons today on 0800 0891 331. We will provide you with clear, honest advice to help you decide on your best course of action.

Frequently Asked Questions

Even if you were partially responsible, you can still be entitled to a portion of the compensation. The final settlement may be negotiated with the insurance companies involved.

Yes, as a passenger, you will almost certainly be able to claim compensation from the insurer of the at-fault driver.

Yes. While it may be a difficult decision, the claim is made against their insurer, not them personally, as long as they are fully insured.

 

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Civil case

From start to finish the Team at Thompsons have been fantastic, very down to earth polite professional ladies, always made me feel at ease and very comfortable, Suzanne has been a great representative and won my case, for that i am truly grateful, anyone who gets the pleasure to work with her and her team will be in great hands, fantastic service and quick resolution, well done ladies,

Jacqueline
9 September 2026
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Thomson solicitors

My Experience has been fantastic they went above and beyond nothing was a problem for them Suzanne Laing has been a wonderful person and made me feel very important I thank them very much she’s a wonderful girl and I thank her very much Roslyn thanks very much also for your kind wards I would never go any where they have been great would highly recommend them to everyone so thank you

Anonymous
5 August 2026
5 / 5

Fantastic!

Unlike my car accident, the process Suzanne led me through was entirely painless and hassle free. Honestly, I can not thank her enough for her professionalism and her accurate advice through an extremely challenging time.

Anonymous
10 July 2026
5 / 5

Car accidents dent due to tree falling

At all times Jennifer was extremely courteous and kept us informed at all stages

Anonymous
9 July 2026
5 / 5

Excellent service and proffeshional treatment

Lorraine made the whole case from start to finish easy to understand , always kept me up to date she took my health issues into consideration and made sure i was not overwhelmed with this experiance and reaching the outcome i was looking for i cannot thank her enough. This now allows me to close this stressfull chapter happy with the outcome thank you once again for making the whole claim easy and straightfoward to the correct outcome for me and my family.thompsons will be my first point of contact if i ever need help in the future

Michael mackir
12 June 2026
5 / 5

Car accident

Magdalena was always nice to talk with and so very understanding about my emotions. She always put me at ease although I was totally out of my comfort zone.

Doreen Malcolm
3 June 2026
5 / 5

Car accident claim

Jordan was absolutely top class and thanks to his efforts we managed to get satisfactory outcome to our claim.

C.macneill
29 May 2026
5 / 5

Motor car claim

Very good company to deal with very efficient

Anonymous
25 May 2026
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