Since you said that I was your boyfriend.

After an accident, it's not just the damage that matters, it's what

happens next. And what's said, what gets written down.

From that point on, insurers start building a picture, and small

details can carry a lot of weight later.

We've seen insurers try and turn claims on things people didn't think

mattered at all. So it's not about saying the perfect thing. Just be careful.

Think about what you're saying, especially as everything's moving quickly.

That's the part people rarely think about.