Our Opening Hours:
Mon - Thurs 9am - 7pm
Friday 9am - 5.30pm
Talk to Thompsons Today. We’re here to listen.

Video Gallery

← Back to Video Gallery

Holiday Accident Claims: Should You Accept an Apology or Upgrade?

Not sure if you have a claim?

Speak to our personal injury specialists today. Free advice with no obligation.

Transcript

Some holiday providers will potentially offer some gestures of

goodwill after an accident's happened.

Things like room upgrades, free meals, or other gestures after an accident's

happened. These things should not be confused with

a payment for compensation. In some situations, the holiday operators

may need to offer you immediate assistance.

For example, helping you relocate to a different room or arranging medical

support, and that is completely appropriate.

Important thing is to always be cautious about signing anything.

You should never sign anything or agree that matters are resolved.

Small gestures are often about looking after you in the moment, but these should

never be confused with your legal right to make a claim for compensation.

Talk to Thompsons
Claim Now