At Thompson’s we would like to reassure all our clients that as far as possible we are operating as normal. The health and safety of our staff and clients is our primary concern during this outbreak and as such we are reviewing the situation on a regular basis and will be adapting our working practices following government guidelines. However, we have had to make some minor changes to how we are doing things.

Following Government guidelines, we have temporarily closed all of our offices and our staff are now all working from home using secure technologies to ensure they are able to continue to progress with existing and new cases as normal. All face to face meetings have been cancelled, however we are continuing to hold these meetings via phone and video calls. All the team are contactable on their direct dial numbers and email should you need to speak with your solicitor, please do not hesitate to talk to us about anything during this time.

We know these are uncertain and unsettling times for many of our clients, and the wider population, and things might look a little different for the foreseeable future. But our focus remains on our dedication, knowledge and strength that we provide to all our clients. We will continue to provide updates over the coming days and weeks in accordance with official guidelines and to keep everyone informed of the situation.

As always, for any concerns, advice and updates on your case; Talk to Thompsons.

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The Role of PPE and Duty of Care

Perhaps understandably, the press has focused on the tragic deaths of NHS and healthcare workers caused by work-related exposure to COVID-19.  Regrettably many other categories of workers have died and suffered serious illness as a result of being exposed to coronavirus in the course of their employment.  Those workers include bus drivers, travel sector workers, and social care staff.

When the final statistics are made public other frontline staff, including retail workers and delivery drivers, who were deemed essential workers and had no choice but to go out to work, will undoubtedly have suffered in the same ways after contracting COVID-19.

In his blog, COVID-19 and the Duty of Care, Bruce Shields acknowledges that despite fatalities being work-related, there will be no Fatal Accident Inquiry for any of these deaths. As the law stands, employers must only report a work-related fatality to the Procurator Fiscal when it has occurred as the result of "an accident" in the course of employment and, at the time of writing, the Crown Office Procurator Fiscal Service has decided to suspend any requirement to report COVID-19 work-related deaths.

If you want to discuss your situation in confidence you can Talk to Thompsons today. We are here to provide all the information you need. And to answer questions about civil compensation claims, our "Can I Make a Claim?" page looks at who you can claim against and what you can claim for, as well as other COVID-19-related issues.



Duty of care

However, contrary to what some people may believe, the hastily enacted coronavirus and lockdown legislation did not relieve employers and duty holders of their duty of care to employees; coronavirus was not an unforeseeable risk and employers' obligations to reduce the risk of injury and illness as far as reasonably practicable remain.

The principal pieces of legislation governing employee protection from hazardous substances, in this case coronavirus, are the Control of Substances Hazardous to Health Regulations (COSHH) 2002 and the Personal Protective Equipment at Work Regulations (PPER) 1992, and all reasonable measures to enforce them must have been put in place by employers during the crisis.

Personal Protective Equipment (PPE) and other methods of control

The above regulations provide that Personal Protective Equipment (PPE) should be the last defence in protecting workers from hazards, and the primary duty for employers is to control exposure through other methods – screens, hand washing and sanitising facilities, one-way traffic systems and physical distancing measures. However, we know that some of these methods are not practicable for frontline healthcare workers and so the role of PPE, and the lack of it, became a headline story during the coronavirus outbreak.

Another significant area of exposure control is testing: testing for the presence of COVID-19 in a workplace and testing of those who have been exposed to the coronavirus. Coronavirus testing, alongside PPE, has been another heavily reported topic during the outbreak, with many keyworkers finding it impossible to get tested and anecdotal evidence suggesting that results were not always accurate.

The number of people exposed to the virus as well as the frequency and duration of exposure should be monitored where practicable – for instance in hospitals and where COVID-19 is present in care homes.

Employees should receive relevant training, such as how to use PPE and best practice for hand hygiene, as well as other relevant information which could be in form of workplace signage, as well as written guidance such as individual workplace policy.

PPE to prevent exposure

As the name suggests, PPE is all equipment which can be used to protect the wearer from exposure to hazards. This includes, face masks, goggles, gloves, aprons, gowns and overalls. It should be used when there are no other methods for control – it is the last line of defence.

Sadly, during the COVID-19 pandemic, many workers were unable to obtain suitable PPE and enough PPE. Many items are intended to be single-use, but due to shortages in many workplaces, workers were forced to re-use items, or use types of PE not intended for the high-risk work they were carrying out.

According to a report by the TUC, "most PPE is based on the sizes and characteristics of male populations from certain countries in Europe and the United States". This means that most women and large sections of the male workforce have found current PPE provision does not provide a suitable fit and can be uncomfortable and even problematic to work.

In the current situation, many of us will have seen pictures of workers having to use duct tape to hold gloves and gowns in place, as well as the painful-looking marks on faces of workers who have had to tie their facemask extremely tightly, purely to obtain a reasonable fit.

In the following video, Claire Campbell explains the duty an employer has to employees in relation to providing protection against hazardous substances, including coronavirus. 


Not every employer or workplace will have been able to protect every worker, and the tragic toll amongst key workers is still making headlines. However, some of the deaths should and could have been prevented if full and adequate measures had been taken more quickly and with better scientific advice.

As we have already mentioned, in Scotland no employer, company or public body is likely to be prosecuted by the Procurator Fiscal for breach of Health & Safety Legislation in any case of injury or death arising from COVID-19. 

The only recourse to justice left open to the victims and the families of those who have suffered from and died after contracting COVID-19 due to the negligence of others is the pursuit of compensation through the civil courts.

Talk to Thompsons

Your safety is paramount when going to work, when out shopping for essential items and when providing care to others. If you are concerned about your situation, Thompsons is here to provide all the information you need about how you should be protected and your rights.

Call 0800 0891 331 or fill in our online claim form so we can call you back to discuss your circumstances.

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