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While he was sitting in his stationary vehicle on 29 October 2016, our client, a painter and decorator, became the victim of a road traffic accident in a car park.

Our client was already parked in a space and was sitting in his car with his wife and son. He then noticed a vehicle driving around the car park searching for a space. The third party vehicle (TPV) found a space near our client's vehicle and attempted to reverse into the space, but in doing so the TPV's rear end collided with the driver's side of our client's vehicle. Having realised that the reversing TPV was about to hit his car, our client had tried to alert the other driver by applying his horn. He then tried to move away from the driver's door to protect himself from the impact, but, unfortunately, the collision still caused him to suffer an injury.

The consequences

The impact caused our client to sustain a soft tissue injury to his neck and shoulders, which lasted for 4-6 months before he made a full recovery. He did not require physiotherapy or attend a GP appointment, nor did he take any time off work because of the injury. His wife and son were not injured by the collision.

There was also some damage to his vehicle, which the third-party insurer repaired. He was able to reclaim the policy excess of £150.

The settlement

Our client was referred to Thompsons by his union, Unite.

The defendant insurer admitted liability in the road traffic accident claim pre-litigation and made an offer of £2,150 for our client's soft tissue injury to the neck. Our client decided to accept this offer.

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