At Thompson’s we would like to reassure all our clients that as far as possible we are operating as normal. The health and safety of our staff and clients is our primary concern during this outbreak and as such we are reviewing the situation on a regular basis and will be adapting our working practices following government guidelines. However, we have had to make some minor changes to how we are doing things.

Following Government guidelines, we have temporarily closed all of our offices and our staff are now all working from home using secure technologies to ensure they are able to continue to progress with existing and new cases as normal. All face to face meetings have been cancelled, however we are continuing to hold these meetings via phone and video calls. All the team are contactable on their direct dial numbers and email should you need to speak with your solicitor, please do not hesitate to talk to us about anything during this time.

We know these are uncertain and unsettling times for many of our clients, and the wider population, and things might look a little different for the foreseeable future. But our focus remains on our dedication, knowledge and strength that we provide to all our clients. We will continue to provide updates over the coming days and weeks in accordance with official guidelines and to keep everyone informed of the situation.

As always, for any concerns, advice and updates on your case; Talk to Thompsons.

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Care worker left permanently scarred after cat attack

When leaving for work in the morning you expect to return back home uninjured, unfortunately this was not the case for West Lothian care worker Mrs Uttley.

As normal Mrs Uttley attended the home of a service user suffering from Moto Neurone Disease, to get him ready for bed.  She was carrying out her usual tasks, but when she went to check that the bedroom windows were closed, the man’s cat jumped out and attacked her, biting her arm and sinking its claws into her hand.

Days later, she was worried when her arm began to swell. A trip to Accident and Emergency resulted in surgery to drain her arm and a five night stay.  

Left with permanent scarring and on going pain, Mrs Uttley felt that her employer could have taken action which would have prevented the incident. She decided to call her trade union, which then referred her to Thompsons Solicitors In Scotland. Accident solicitor Tracey McKenzie agreed that Mrs Uttley’s employers were at fault and that she should be entitled to compensation.

Tracey investigated the incident further, and found that Mrs Uttley and her colleagues had made their supervisor aware of the cat’s aggressive behaviour however no procedures were put in place to ensure the safety of their employees when attending this service user’s house.  Our client received £5,750 in compensation for her pain and suffering following the incident which she was delighted to accept.

Following the settlement, Tracey said “I am pleased that we managed to secure a level of compensation that Mrs Uttley is happy with. I hope that this will ensure that her employers are more cautious when employees voice their concerns in the future.”

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