At Thompson’s we would like to reassure all our clients that as far as possible we are operating as normal. The health and safety of our staff and clients is our primary concern during this outbreak and as such we are reviewing the situation on a regular basis and will be adapting our working practices following government guidelines. However, we have had to make some minor changes to how we are doing things.

Following Government guidelines, we have temporarily closed all of our offices and our staff are now all working from home using secure technologies to ensure they are able to continue to progress with existing and new cases as normal. All face to face meetings have been cancelled, however we are continuing to hold these meetings via phone and video calls. All the team are contactable on their direct dial numbers and email should you need to speak with your solicitor, please do not hesitate to talk to us about anything during this time.

We know these are uncertain and unsettling times for many of our clients, and the wider population, and things might look a little different for the foreseeable future. But our focus remains on our dedication, knowledge and strength that we provide to all our clients. We will continue to provide updates over the coming days and weeks in accordance with official guidelines and to keep everyone informed of the situation.

As always, for any concerns, advice and updates on your case; Talk to Thompsons.

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Covid 19

Please be assured that during the current COVID-19 outbreak, myself and the wider team at Thompsons are still working as normal for all our clients and making good progress on individual cases.  However, I understand that during these unsettling times you may have concerns and queries about your personal case and circumstances.  Please don’t hesitate to talk to me directly on the details below.

Contact Details

E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Tel: 0131 225 4297

About Jayne

Jayne is a graduate of Edinburgh University. She trained and qualified at Thompsons in 2006, having joined the firm as a student in 2003. She was appointed a Partner in the firm in 2016.


Specialising in, and predominately dealing with, complex and high-value, serious injury cases, Jayne’s case handling responsibilities include:

• Management of private case referrals from individuals and other Scottish lawyers;
• Management of case referrals from National Trade Unions.

Jayne has vast experience of litigating at the Court of Session where she has run proofs, jury trials and appeals to the Inner House and in the Sheriff Courts.

Notable successes include:

Rosemary Cairns v Northern Lighthouse Board and Calypso Marine Ltd (Lord Drummond Young, 7th February 2013), 
David Lyons v WM Morrison Supermarkets Plc (Lord Malcolm 2010),
Megan Robertson v Horses in Scotland Ltd (Lord McPhail, 22nd March 2007),
Jury trial Carmichael v Isola (UK) Ltd (Lord Bracadale and Jury, 19th May 2005) referred to in Civil Jury Trials (2ndEdition) AM HadjuckiQC,2006.

The variety of case introducers that Jayne deals with sees her handling claims across the whole personal injury spectrum including road traffic collisions, fatal cases and workplace injuries. She has also dealt with criminal injury claims and industrial disease work.

Jayne welcomes the challenge of litigation and is committed to fighting tirelessly for clients to ensure they receive the full recompense they are entitled to.

What Clients Say About Jayne

‘Thoroughly professional service. I felt that I was placed at the centre of my claim and always had any concerns or questions answered swiftly. My lawyer Jayne always gave me confidence that my case would be resolved to a satisfactory level and it ended up exceeding my expectations. Thank you to all involved.  I would not hesitate to recommend Thompsons to anyone who experienced a personal injury.’

"My experience with Jayne Crawford was first class, I would recommend Jayne to anyone who I know that needs this kind of service." 

"As I’ve never been involved with a claim against any company over my life’s working time, it is, as you know, all new to me. In the end I would like to say that my solicitor, Jayne Crawford, did a thoroughly and wonderfully professional job from start to finish and kept me up to speed in on her progress in my case. It was a really interesting outcome and rewarding for me. I do think Jayne Crawford was very, very pleased as well and I can’t thank her enough. Absolutely well done, professional job!!"

"Thank you very much to Thompsons Solicitors, especially Jayne Crawford and Glen Millar for their efficiency, commitment and perseverance, in their handling of my compensation claim and obtaining a satisfactory settlement."


Notary Public
Diploma in Legal Practice, University of Edinburgh
LLB (Hons) Law, University of Edinburgh

Professional Memberships

Member of the Association of Personal Injury Lawyers (APIL).

Representative and committee member of Headway, the Brain Injury Charity, in Borders.



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