When you refer a case to us is entirely up to you. Some firms prefer to refer cases and obtain our specialist input at the very outset of a case. Some prefer to obtain a precognition and basic information prior to passing the case to us. Others prefer to carry out initial investigations, intimate a claim themselves and refer the case to us when the insurers reject the case or are acting unreasonably by causing significant delay or refusing to provide documentation or information.
Your approach to referring cases may differ depending on the specific case you are dealing with. Our flexible approach and systems take your specific needs into consideration.
How Should I Refer My Case?
Our approach to how a case should be referred is entirely flexible and tailored to suit your needs. You can pick up the phone, email or should you prefer we can meet with you at regular intervals to discuss cases.