How Do We Update You?

An agreed communication structure will be put in place from the outset of the referral process depending on your requirements. We can pick up the phone, email, meet with you at regular intervals or we can provide access to information on cases by setting you up with a password to view information on a private section of our website.

The level of information provided can be controlled by you and can be presented in a format that suits you. Your preference may be to have a detailed report or simply a tick box list of the stages which have been reached in a case. You tell us what you want and we will put in place the systems to suit accommodate your needs.


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