At Thompson’s we would like to reassure all our clients that as far as possible we are operating as normal. The health and safety of our staff and clients is our primary concern during this outbreak and as such we are reviewing the situation on a regular basis and will be adapting our working practices following government guidelines. However, we have had to make some minor changes to how we are doing things.

Following Government guidelines, we have temporarily closed all of our offices and our staff are now all working from home using secure technologies to ensure they are able to continue to progress with existing and new cases as normal. All face to face meetings have been cancelled, however we are continuing to hold these meetings via phone and video calls. All the team are contactable on their direct dial numbers and email should you need to speak with your solicitor, please do not hesitate to talk to us about anything during this time.

We know these are uncertain and unsettling times for many of our clients, and the wider population, and things might look a little different for the foreseeable future. But our focus remains on our dedication, knowledge and strength that we provide to all our clients. We will continue to provide updates over the coming days and weeks in accordance with official guidelines and to keep everyone informed of the situation.

As always, for any concerns, advice and updates on your case; Talk to Thompsons.

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Compensation Claims News

An NHS manager has won approximately £187,000 after losing her job at the age of 56 as a result of being “too old”.

Her employer was criticised by the Tribunal Judge for attempting to “defend the indefensible” after manager, Linda Sturdy, was dismissed twice after bosses broke employment laws banning age discrimination.

Thompsons Solicitors recently obtained £2000 in compensation for a child who was on holiday in Ayrshire.  The 8 year old was visiting the Heads of Ayr Farm Park in August 2008 when the enjoyment of his holiday was cut short when he was injured whilst playing in the children’s play area. 

He was attempting to cross a rope on an indoor assault course when his knee was injured as a result of an exposed nail.  When the family initially approached the Farm Park they were told that they would not be receiving any compensation as it was only a tack that he had knelt on.  They also advised that another child could have dropped the tack and therefore they were not liable.

The family then contacted Thompsons Solicitors who then quickly managed to obtain an admission of liability from the Insurers of the Farm Park.

At 64, Alan Valente, from Musselburgh, was close to enjoying a relaxing retirement from the building industry he worked in all of his life. 
 
Any hopes of a pain free retirement were however suddenly dashed after a discarded brick on the scaffolding where he was working caused him to dislocate and fracture his ankle.  The incident left him with injuries that will affect his ability to walk for the rest of his life. 
 
“It’s one of those things that just shouldn’t happen on a building site” he said, “I’m pretty lucky I didn’t fall off.”
 
“The first thing I felt was this incredible pain and then the worry of having to go to hospital and what was going to happen with work.  Then I started to feel angry that this was all happening to me – The whole thing wasn’t my fault.”
 
Alan, a scaffolder by trade, came to Thompsons Solicitors to get redress for his injuries and he was delighted with the support he received.
 
“From the word go Thompsons were effective and attentive”, he said
 
“I had real confidence in them.  They kept me informed and I had no doubt that they were doing their best to get the best for me.
 
“When my employer was dragging his feet, it was hard going for me, but I knew that with Thompsons I had the best chance of success.”
 
Thanks to the award winning solicitors at Thompsons, Alan Valente’s case was successful and he got the support he deserved to help him and his family.
 
Injured through no fault of your own? Call us on 0800 0891331 to see how much you could claim.

Mrs Elizabeth Douglas was on a coach holiday with her husband when she suffered a fall that led to the rest of her holiday being ruined. She was staying at a well-known hotel in Blackpool and after having a swim in the hotel’s pool decided to use the Jacuzzi. But as Mrs Douglas climbed the steps to enter the Jacuzzi one of the wooden steps broke into several pieces and she fell, seriously hurting her leg and shoulder.

For Mrs Douglas and her husband it meant the rest of their holiday was effectively over. She was in such a high degree of pain that she wasn’t able to do any of the things her and her husband had planned including visiting many of the local sights. When she got back home Mrs Douglas contacted the hotel to try and come to agreement with them over compensation for her loss of her enjoyment on holiday and for the injuries she had suffered. She met with indifference and non-co-operation from the hotel management.

It was then that her husband said that as a retired member of a trade union she should speak to her former unions’ lawyers. That’s where Thompsons came in. When Elizabeth contacted Thompsons she spoke with Tracy McCartney who is a lawyer who specialises in helping people who have suffered this kind of accident. Tracy began by assembling the best medical evidence to demonstrate the level of injury suffered by Mrs Douglas and she also learned that staff at the hotel had in the past expressed concern over the state of the Jacuzzi step.

Tracy McCartney, Personal Injury SolicitorWhen this evidence was presented to the hotel’s management they very quickly made a substantial offer of compensation to Mrs Douglas that both she and Tracy found to be acceptable.

According to Mrs Douglas her settlement made her feel completely vindicated “When I tried to get this sorted out by myself I was simply shooed away by the hotel management. They obviously thought a pensioner could be ignored. But when I went back with Thompsons on my side they changed their tune. It was a point of principle really. My holiday was ruined and I was badly hurt through no fault of my own, why should anyone accept that. At first I was a bit reluctant to speak to lawyers. I thought they would be too fancy to deal with the likes of me. With Thompsons nothing could have been more different from that. I found Tracy to be kind, helpful and very sympathetic about what had happened. She was always there to take my phone calls and made sure I was kept up to date all the time. I really would recommend Tracy and Thompsons to anyone.”

Mrs Douglas’ lawyer Tracy McCartney commented “Elizabeth is a really lovely old lady who should never have been treated like this. Her holiday was ruined and she was badly injured. But it was only when Thompsons became involved that the hotel treated her claim seriously. It really was a pleasure to get this sorted out for her and the substantial level of money that the hotel agreed to pay her just shows that she was right to pursue this. It also shows how important it is to have expert lawyers on your side.”
 

Mrs Elizabeth Lumsden and her family were enjoying the last couple of days of their dream holiday in the Egyptian resort of Sharm El Sheikh when she started feeling unwell.

Once home in Edinburgh her symptoms started to get even worse and she had to attend accident and emergency at Edinburgh Royal. Doctors ran tests on Elizabeth and discovered she had contracted the very serious food poisoning bug E-Coli. This meant she that she had a special order placed upon her by the public health agency to make sure that she couldn’t pass the bug to anybody else. Understandably Mrs Lumsden was very distressed and embarrassed.

Mrs Lumsden who works for the NHS was a member of the trade union UNISON and knew that Thompsons represent UNISON members. She got in touch with us about making a claim for compensation and immediately lawyers from the firm made contact with the tour operator TUI Travel. TUI made Mrs Lumsden an offer of £4,500 which was regarded as far too low for the pain and ongoing suffering Mrs Lumsden had endured. Thompsons obtained medical evidence which proved that Elizabeth had contracted E-Coli and outlined the symptoms she would suffer for some time to come including severe stomach cramps and vomiting.

Tracey McCartneyOnce presented with this evidence from Thompsons, TUI Travel made an improved offer of £15,000 which was accepted by Mrs. Lumsden. She said “My dream holiday ended in a nightmare as this stomach bug made me seriously ill. The hotel and the travel firm were to blame as I would never eat food outside of the hotel. I thought I would be safe eating their food. Obviously I was wrong.  I knew that as a UNISON member I would be represented by Thompsons and they really did a great job for me. Of course I wish I’d never got ill in the first place but Thompsons were in my corner and made sure I was properly compensated by the tour company for the awful time I was put through”

Tracy McKenzie from Thompsons who handled Mrs Lumsden’s case said “E-Coli is a very serious and distressing bacteria to contract and Mrs Lumsden’s symptoms were severe. As well as having her luxury holiday with her husband ruined, she required time off work and continues to suffer symptoms as a result of the negligence of TUI Travel. Thompsons were able to call upon the best medical professionals to assess Mrs Lumsden’s symptoms and to give us in-depth medical evidence to pursue her claim. We were able to win her a substantial level of compensation and her case shows just how important it is to have an experienced and dedicated legal team fighting for you.”
 

Mrs Elizabeth Douglas was on a coach holiday with her husband when she suffered a fall that led to the rest of her holiday being ruined. She was staying at a well-known hotel in Blackpool and after having a swim in the hotel’s pool decided to use the Jacuzzi. But as Mrs Douglas climbed the steps to enter the Jacuzzi one of the wooden steps broke into several pieces and she fell, seriously hurting her leg and shoulder.

For Mrs Douglas and her husband it meant the rest of their holiday was effectively over. She was in such a high degree of pain that she wasn’t able to do any of the things her and her husband had planned including visiting many of the local sights. When she got back home Mrs Douglas contacted the hotel to try and come to agreement with them over compensation for her loss of her enjoyment on holiday and for the injuries she had suffered. She met with indifference and non-co-operation from the hotel management.

It was then that her husband said that as a retired member of a trade union she should speak to her former unions’ lawyers. That’s where Thompsons came in. When Elizabeth contacted Thompsons she spoke with Tracy McCartney who is a lawyer who specialises in helping people who have suffered this kind of accident. Tracy began by assembling the best medical evidence to demonstrate the level of injury suffered by Mrs Douglas and she also learned that staff at the hotel had in the past expressed concern over the state of the Jacuzzi step.

When this evidence was presented to the hotel’s management they very quickly made a substantial offer of compensation to Mrs Douglas that both she and Tracy found to be acceptable.

Tracy McCartney, Personal Injury SolicitorAccording to Mrs Douglas her settlement made her feel completely vindicated “When I tried to get this sorted out by myself I was simply shooed away by the hotel management. They obviously thought a pensioner could be ignored. But when I went back with Thompsons on my side they changed their tune. It was a point of principle really. My holiday was ruined and I was badly hurt through no fault of my own, why should anyone accept that. At first I was a bit reluctant to speak to lawyers. I thought they would be too fancy to deal with the likes of me. With Thompsons nothing could have been more different from that. I found Tracy to be kind, helpful and very sympathetic about what had happened. She was always there to take my phone calls and made sure I was kept up to date all the time. I really would recommend Tracy and Thompsons to anyone.”

Mrs Douglas’ lawyer Tracy McCartney commented “Elizabeth is a really lovely old lady who should never have been treated like this. Her holiday was ruined and she was badly injured. But it was only when Thompsons became involved that the hotel treated her claim seriously. It really was a pleasure to get this sorted out for her and the substantial level of money that the hotel agreed to pay her just shows that she was right to pursue this. It also shows how important it is to have expert lawyers on your side.”
 

Two men who attacked a man after leaving an Edinburgh night club have been ordered to pay compensation to the victim by Sheriff James Scott and Edinburgh Sheriff Court.  In addition to the compensation they have to carry out community service.

Edinburgh Sheriff Court heard how David Hill, Derek Connelly and Michael Prichard repeatedly attacked and punched their victim who had been sitting on the street minding his own business.  The attack was unprovoked.  The incident was however caught on CCTV which led to the trio being caught.  They now require to pay the homeless man £150 each in compensation.

Following a MoD court challenge changes to a military compensation scheme means that the amount of compensation paid out to injured troops has been increased.

British troops that have sustained an injury in Afghanistan and Iraq will now receive substantially higher levels of compensation after changes have been made to the governments much criticised compensation scheme.

A pensioner has been awarded £2000 from the Criminal Injuries Compensation Authority (CICA) after he suffered a heart attack as a result of a confrontation at a Sikh temple.

Mr Sahota and 2 other family members were surrounded and intimidated by approximately 15 to 20 people at the temple.  The Criminal Injuries Compensation Appeals Panel (CICAP) reported that there was a background of difficulties between the 2 parties concerning the conduct of the temple.  It is thought that it related to a dispute over ownership.

Workers from Textile company Stead McAlpin in Carlisle have been awarded compensation after being dismissed with 10 minutes warning when the firm went into administration in April 2009.

The 62 employees, who made up half of the workforce, were given just minutes to collect their belongings and leave the premises.
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