At Thompson’s we would like to reassure all our clients that as far as possible we are operating as normal. The health and safety of our staff and clients is our primary concern during this outbreak and as such we are reviewing the situation on a regular basis and will be adapting our working practices following government guidelines. However, we have had to make some minor changes to how we are doing things.

Following Government guidelines, we have temporarily closed all of our offices and our staff are now all working from home using secure technologies to ensure they are able to continue to progress with existing and new cases as normal. All face to face meetings have been cancelled, however we are continuing to hold these meetings via phone and video calls. All the team are contactable on their direct dial numbers and email should you need to speak with your solicitor, please do not hesitate to talk to us about anything during this time.

We know these are uncertain and unsettling times for many of our clients, and the wider population, and things might look a little different for the foreseeable future. But our focus remains on our dedication, knowledge and strength that we provide to all our clients. We will continue to provide updates over the coming days and weeks in accordance with official guidelines and to keep everyone informed of the situation.

As always, for any concerns, advice and updates on your case; Talk to Thompsons.

Click Here to Visit our Covid 19 Information Hub

Click Here to Read More About Covid 19 & Thompsons

NHS Worker Claims for Human Bite Injury

Thompsons Solicitors Scotland
Thompsons Solicitors Scotland

Our client suffered a traumatic incident at work in which she suffered a personal injury. She was referred to Thompsons through her union UNISON so that we could seek work accident compensation on her behalf.

The background

The incident in which our client was injured occurred in May 2018 while she was working as a health care support worker with NHS Fife. Her job involves her looking after young people and adults with learning disabilities.

Our client is fully MAPPA (Multi Agency Public Protection Arrangements) trained and has more than 16 years experience in the role.

On the date of the incident she had been caring for a service user with aggressive tendencies who was attempting to hit, pull, grab and scratch people around her. According to the service user's care plan, four members of staff were required in order to restrain her safely, however at the time of the incident there were only four staff available on shift, one of whom was dealing with another service user. Our client was the only member of the team who had full, up-to-date MAPPA training.

During attempts to calm the service user, she bit our client's right hand.

The consequences

Immediately, our client's hand began to swell. She was taken to hospital where she received a tetanus injection and was provided with antibiotics. However, she soon suffered symptoms of sepsis and was very unwell.

Our client has a pre-existing condition which affects her immune system and eventually she was hospitalised. She required an IV drip.

Our client later received an x-ray revealing that she had suffered tendon damage. She also began to feel depressed and traumatised, and she was referred for counselling.

We intimated a claim to our client's employer, but liability was denied.

The settlement

Thompsons personal injury lawyers in Scotland raised the claim in court and eventually the claim was settled for £10,000.

The bite injury claim settlement was agreed on 24 February 2021.

Claim Now