At Thompson’s we would like to reassure all our clients that as far as possible we are operating as normal. The health and safety of our staff and clients is our primary concern during this outbreak and as such we are reviewing the situation on a regular basis and will be adapting our working practices following government guidelines. However, we have had to make some minor changes to how we are doing things.

Following Government guidelines, we have temporarily closed all of our offices and our staff are now all working from home using secure technologies to ensure they are able to continue to progress with existing and new cases as normal. All face to face meetings have been cancelled, however we are continuing to hold these meetings via phone and video calls. All the team are contactable on their direct dial numbers and email should you need to speak with your solicitor, please do not hesitate to talk to us about anything during this time.

We know these are uncertain and unsettling times for many of our clients, and the wider population, and things might look a little different for the foreseeable future. But our focus remains on our dedication, knowledge and strength that we provide to all our clients. We will continue to provide updates over the coming days and weeks in accordance with official guidelines and to keep everyone informed of the situation.

As always, for any concerns, advice and updates on your case; Talk to Thompsons.

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Compensation Claims

I attended a public meeting this morning, hosted by the West Fife Villages Forum, at the High Valleyfield Community Centre.  

In April 2017, villages in West Fife were shrouded in thick dust clouds, coming from the industrial waste in the Low Valleyfield ash lagoons.  These massive lagoons contain millions of tonnes of ash slurry created as waste product from Longannet Power Station, which closed in April 2016.  

A hospital is supposed to be a place where people go to get better, not get sick.  

Violent crime impacts victims in many ways.  If the perpetrator is caught, the victim may have to be a witness in the criminal case.  This means they may have to deal with the police, prosecutors, and even give evidence in court.  All of this is on top of dealing with any serious physical and psychological injury they have suffered as a result of the crime.  Little is done in this process to cater for the needs of the victim or offer any compensation.   

For someone who is suffering from injuries caused by an accident that wasn’t their fault, making a claim for compensation can seem daunting.  Questions such as “where do I even start?” spring to mind.  

In this blog we explain the process of making a claim for compensation in Scotland, designed to assist those who are totally new to the claim process.  While this is a general guide, it is not designed to be legal advice.  For advice tailored to your particular case, you should contact us as soon as possible.   

Aching joints, sore hips, bad back. I am only 25! What is wrong with me? My Bed.  What should be a cosy, luxurious cloud has turned in to a crippling torture rack. My 1 year old mattress has turned bumpy and now looks more like the Pentland Hills than a smooth mattress.   No problem though eh? I bought the bed from Dreams, a fairly large chain so they will replace it?

Thompsons helped end a 21-year nightmare for avid Cat Stevens fan Avril Stulte by winning compensation against boy band Boyzone for ruining one of her favourite songs.

The Irish quintet released a cover of Stevens’ “Father and Son” in 1995, which reached no.2 in the UK album charts but left Ms Stulte unable to listen to the original version without experiencing fits of toe-curling, violent rage.

Fears over potential road accidents, pedestrian injuries and product liability compensation claims have led to 32,000 hoverboards being held at border points, with online giant Amazon joining other sellers in discarding their stock of the futuristic-type devices. Furthermore, the retailers have said that they will offer full refunds to affected consumers. Some of the devices are known to be fitted with hazardous and unsuitable plugs, which are thought to present a fire and burn injury risk. There are also concerns regarding the lithium batteries in some of the boards.

National Consumer Week ran from November 2 to 6 and provided an opportunity for consumers to brush up on their rights in relation to faulty and defective goods, contaminated foodstuffs, beauty treatments, medical products and devices, consumer claims and more.

However, the awareness campaign, which was run by Citizens Advice and the Chartered Trading Standards Institute (CTSI), did raise some troubling issues. Foremost among these was a survey by Which? that revealed more than one-third of people remain unaware of their fundamental rights as consumers; in fact, the same number had not even heard of the Consumer Rights Act.

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