We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Which? Web Trader Code of Practice. We do not pass customer details of information to third parties.
We collect information about you for 2 reasons: firstly, to process your claim should you make one and second, to provide you with the best possible service.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy.
What is a cookie?
Cookies are small text files, residing on your computer, containing information about you that can be accessed when you visit a website. Many websites use them to make websites work, or work more efficiently for the users benefit and also to give information to the owners of the site.
A cookie is not a program file. Cookies themselves cannot run anything on your computer. Cookies cannot collect information, spread viruses, or in any other way do harm to your computer. Content of cookies are read and written by the web pages you visit. Cookies are uniquely assigned to your computer and can only be read by a web server in the domain that issued the cookie to you.
Cookies used on www.thompsons-scotland.co.ukThe cookies we use on www.thompsons-scotland.co.uk for web analytics help us analyse the usage of the website which allows us to improve the website and make our services more user friendly.
The cookies we use for functionality purposes enable us to integrate social media links at the top of each page and enables sharing functions for different social networks.
When you visit one of our websites, we may send you a cookie. The cookies we use on Thompsons Scotland’s website are:
Analytics Performance Cookies: We use these types of cookies to monitor our websites performance and how our users may use it. These cookies provide us with information that helps us provide better products to our users and also to identify any areas that may need maintenance.
- __utma - This cookie is used to calculate unique visitors. The cookie expires 2 years after your last visit to the page.
- __utmb - This cookie is used to track you current session while you are on the website. The cookie expires 30 minutes after you leave the website.
- __utmc – This cookie is also used to track you current session while you are on the website. The cookie expires when you close your browser.
- __utmz - This cookie is used to find the referrers for your visits to attribute your visit to the correct source. This cookie expires 6 months after your last visit to the website.
Thompsons Scotland Functional Cookies: Functional cookies are used to remember your preferences on our website. This can be anything from saving your username or assisting you whilst using our blog.
- visitor_id – This cookie determines the ID of the visitor on the site, usually just a random number.
- page_id – This cookie determines the page that the user is on.
- language – This cookie determines the language used by the site.
- blog_post_id – This cookie determines the ID of the post last visited by the user.
- blog_cat_id – This cookie determines the ID of the category last visited by the user.
- blog_type – This cookie determines whether the user is on a post page or a category page.
- customer_id – This cookie determines the ID of the user that is logged in to our Intranet.
- CustomerInfo – This cookie determines customer ID, email, username, first name and last name of the user that is logged in to our Intranet.
- document_customer_id – This cookie determines the ID of the user that is logged in to our Document manager.
- document_doc_customer_id – This cookie determines the ID of the user that is logged in to our Document manager.
- document_login – This cookie determines if a user is logged in to our Document manager.
- volForum_page_id – This cookie determines the ID of the page the webboard/forum is on.
Third party cookies: When using our website you may receive third party cookies which are sent by organisations not under our control when you are visiting our website.
We use the following third party cookies for social media purposes:
- Zopim is our instant chat service. Please see https://www.zopim.com/
Behavioural advertising is based upon your web browsing activity over a period of time - so it's different to advertising you may see when you're looking for something online using a search engine or on the website you may be visiting at a particular time.
We cannot co ntrol nor do we have access to any cookies placed on your computer by third party advertisers.
How do I remove cookies?
If you decide you don’t want to receive cookies, you can change settings on your web-browser such that it either tells you when cookies are sent to your computer or you can block cookies completely.
If you wish to go back and delete old cookies you can also do this.
If you wish to change your cookie settings use the Help function within your browser. In addition www.aboutcookies.org, is a very useful resource.
Why do you need to know about cookies?
This information is on our website because of the EU Cookie Law.
- Disabiltiy Rights Commission's Code of Practice on Rights of Access to Goods, Facilities, Services and Premises (large Word document)
- Web Content Accessibility Guidelines 1.0 (from W3C's Web Accessibility Initiative)
- The Usability and Accessibility Working Group
Thompsons Solicitors and Solicitor Advocates, 285 Bath St, Glasgow, Scotland, G2 4HQ, United Kingdom