Getting The Client Back To You At The End Of The Process And Selling Your Services To Your Client Throughout The Claim

We are never in any doubt that the client is yours.  As far as we are concerned, that places many duties on us. 
We must:

  • Ensure that the level of service and communication we provide is of the highest quality and of the standard your client will have come to expect
  • At the end of the case, the client will return to you for all other legal matters and we must do everything that we can to encourage the client to do so as soon as matters are resolved.
  • There will be many opportunities during the time that we represent your client to positively cross sell your services to them and we must take every opportunity to do so.

For information, call Syd Smith on his direct dial 0141 566 6971.


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