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Compensation Specialists
UK wide

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Quality Survey

Name *

Reference *

Email *

How well did we do:

1. Being available to you when you needed help

2. Clearly explaining the process to you

3. Writing letters which were easy to understand

4. Keeping you updated on progress

5. Replying to your telephone calls/letters

6. If you have answered ‘poor’ or ‘very poor’ to any of the above, please provide full details

7. Did the amount recovered meet your expectations?

8. Do you consider your claim was resolved within a reasonable time period?

9. Would you consider using the firm again?

10. Would you recommend us to a friend?

11. If you have answered ‘no’ to any of the above, please provide full details

12. How would you rate our overall performance?

10 being very good and 1 being very poor

13. Please provide any other comments which you may consider relevant

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